Global Consumer FRIT Insights Manager at eBay

Paris, Île-de-France, France

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, RetailIndustries

Requirements

Approximately 8-10 years of related work experience in research and insights with a particular focus on consumer and/or retail
Has led insights projects in France and understands French consumers
Strong research and insights technical skills: demonstrable experience designing, planning, and leading primary and secondary, qualitative and quantitative research using sophisticated methodologies (e.g., Semiotics, Conjoint) and the latest research techniques (e.g., agile, AI, etc.)
Confirmed ability to distill actionable insights from sophisticated data and explain findings in a compelling manner
Ability to guide the strategic direction of the market with actionable insights and deeply rooted consumer centricity
Able to work on complex business issues and projects related to central business needs (e.g., insights to influence a central initiative). Possesses strong business insight, understanding company strategy and priorities, and running insights work with this in mind
Can lead multiple projects of longer-term duration and support multiple internal business partners, with effective prioritization of efforts and resources
Can respectfully challenge or defend decisions and implementation. Proactively raises issues that the business needs to act upon and brings relevant insights to guide decision-making

Responsibilities

Guides development of the French/Italian (FRIT) learning and research plan, becoming an encouraging leader to the FRIT business, ensuring consumer-centric plans. Brings a point of view, provides transparency, and puts the customer voice in context, connecting the dots and inspiring action
Drives action and impact from the insights generated with senior management; serves as thought partner and consultant to the FRIT LT team. Translates insights into action and solutions to business problems and critical issues
Authors executive-level reports and makes informed recommendations to key senior business partners that lead to action
Builds positive relationships with a diverse set of cross-functional business partners to understand their challenges and priorities, define research roadmap, and drive actions through insight delivery. Gathers diverse ideas across an org and aligns on a mutually agreed upon direction
Monthly reporting on consumer metrics
Conducts ad-hoc research, as well as distils insights from existing research across the markets

Skills

Consumer Insights

Market Research

Ad-hoc Research

Insights Analysis

Executive Reporting

Consulting

Stakeholder Management

Research Planning

Ecommerce Insights

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

Land your dream remote job 3x faster with AI

Try Jobo Free