[Remote] Market Researcher, Product Marketing at OpenAI

United States

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$216,000 – $270,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Technology, MarketingIndustries

Requirements

10+ years experience in data analysis, mix-method user or market research
Experience with independently executing full-cycle research from research design to reporting
Extensive background in quantitative and qualitative research, including hands-on experience in survey/discussion guide development and data analysis (weighting, data cleaning, regression, etc.)
Experience directing agencies/vendors to deliver results
Experience using data from various sources to influence executives and stakeholders
Experience with product or GTM strategy research (positioning, messaging development, etc.), brand research, campaign development, and tracking
Experience with SPSS or R and survey programming tools
Experience conducting global research studies
Experience with behavioral data (preferred)

Responsibilities

Play an integral role within the Marketing organization and serve as a strategic partner to brand, product marketing, creative, product and beyond
Design, execute, and deliver high-impact research, both quantitative and qualitative methods
Work on a diverse portfolio of business challenges including: reaching the next billion people, evolving our brand, expanding internationally, positioning our product suite, and shipping joy to our customers
Translate business questions into structured research plans and frameworks
Synthesize data into clear, compelling narratives that influence decision making
Translate insights into actionable marketing plans and executions, drive business results, and orient the team towards strategic thinking to drive brand outcomes

Skills

Key technologies and capabilities for this role

market researchquantitative researchqualitative researchdata analysismixed-method researchuser researchinsights synthesisstrategic planning

Questions & Answers

Common questions about this position

What is the salary range for the Market Researcher position?

The salary range is $216K - $270K.

Is this role remote?

Yes, this is a remote position.

What experience is required for this role?

Candidates need 10+ years in data analysis and mixed-method user or market research, experience independently executing full-cycle research, and a strong background in quantitative and qualitative methods including survey development and data analysis.

What is the Marketing Insights & Analytics team focused on?

The team aims to understand markets, audiences, behaviors, attitudes, and needs to shape outreach strategies and inform product and business decisions, serving as a strategic partner for foundational understanding, marketing strategy, thought leadership, measurement, and tracking.

What makes a candidate stand out for this Market Researcher role?

A strong candidate has 10+ years of experience in data analysis and mixed-method research, proven ability to conduct full-cycle research independently, experience with tools like SPSS or R, directing agencies, global research, and ideally experience with behavioral data or product/GTM strategy research.

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health insurance

Dental and vision insurance

Flexible spending account for healthcare and dependent care

Mental healthcare service

Fertility treatment coverage

401(k) with generous matching

20-week paid parental leave

Life insurance (complimentary)

AD&D insurance (complimentary)

Short-term/long-term disability insurance (complimentary)

Optional buy-up life insurance

Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)

Annual learning & development stipend

Regular team happy hours and outings

Daily catered lunch and dinner

Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.

Customizable ChatGPT personas could lead to privacy and ethical concerns.

Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.

OpenAI's AI models, like Sora, offer unique video creation from text descriptions.

OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.

Customizable ChatGPT personas enhance user engagement and satisfaction.

OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

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