Future Opportunities with CX & Sales at Homebase

Denver, Colorado, United States

Homebase Logo
$45,000 – $160,000Compensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • Driven by impact and innovation
  • Value high standards, fast learning, and real-world execution
  • Thrive in a culture of feedback, ownership, and collaboration
  • Passionate about making work better for local business teams
  • Ready to work in the office weekly if role is hybrid (typically Tuesdays and Wednesdays)
  • Alignment with The Homie Way principles: Be Customer Obsessed, Move Fast Learn Fast, Own Your Impact, Master Your Craft, Win Together

Responsibilities

  • Support small businesses with care, urgency, and creativity
  • Deliver standout customer experiences across multiple support channels
  • Help businesses discover and adopt Homebase through the sales team
  • Collaborate with curious, kind, and ambitious teammates

Skills

Customer Service
Sales
Customer Support
Empathy
Creativity
Collaboration
Problem Solving
Fast Learning

Homebase

Workforce management software for hourly employees

About Homebase

Homebase provides a digital platform that helps businesses with hourly workers manage their operations more effectively. The platform includes tools for time tracking, employee scheduling, payroll processing, and messaging. Businesses can use any device to track employee hours, breaks, and overtime, which simplifies payroll preparation by reducing paperwork. Managers can create and adjust schedules online, sharing them instantly with their teams. The payroll service automatically calculates paychecks, processes direct deposits, and files payroll taxes, making payroll management easier for small businesses. Additionally, the built-in messaging feature allows for effective communication between managers and employees, even when they are not in the same location. Homebase primarily serves small businesses and generates revenue by charging for its software and services. The goal of Homebase is to streamline workforce management for businesses that rely on hourly workers.

San Francisco, CaliforniaHeadquarters
2014Year Founded
$183.8MTotal Funding
SERIES_DCompany Stage
Consulting, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Stock options
Comprehensive insurance plans
401(k) with 4% company match
Remote, hybrid, and in-office work options
Top-of-the-line equipment and home office
Annual holidays and accrued PTO
Fun company activities

Risks

Increased competition from companies like Deputy could erode Homebase's market share.
Rapid Canadian expansion may strain resources and lead to operational challenges.
Dependency on third-party platforms like Lightspeed poses risks if partnerships change.

Differentiation

Homebase targets hourly workers, a segment often overlooked by HR tech companies.
The platform offers a comprehensive suite of tools for small business workforce management.
Homebase integrates payroll, scheduling, and communication in a single, user-friendly application.

Upsides

Homebase secured $60M in Series D funding, indicating strong investor confidence.
The company is expanding into Canada, doubling its workforce and opening a new office.
Integration with Lightspeed enhances Homebase's capabilities in workforce management.

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