Front Desk at Promise

Neptune City, New Jersey, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, DentalIndustries

Requirements

High School diploma or GED preferred
Professional and compassionate demeanor
Willingness to go above and beyond to ensure patient satisfaction
Excellent interpersonal skills and communications abilities
Impressive ability to efficiently manage multiple tasks
Computer competent and ability to work a multi-line phone system
Ability to stand, walk, use hands and arms to operate office equipment
Occasionally lift and/or move between 10 and 25 pounds
Specific vision abilities including close vision and ability to adjust focus

Responsibilities

Serve as the first point of contact with patients, being friendly and attentive to their needs in a timely manner
Coordinate patient flow and financial activities, including scheduling, handling patient paperwork, collecting payments, and insurance cards
Maintain reception area and inventory control of office supplies, patient literature, and related items
Perform miscellaneous job-related duties as assigned

Skills

Key technologies and capabilities for this role

Customer ServicePatient SchedulingInsurance VerificationPayment CollectionInventory ManagementAdministrative SupportInterpersonal Communication

Questions & Answers

Common questions about this position

What benefits are offered for this full-time Front Desk position?

Benefits include above industry standards for PPE, competitive pay, health & dental insurance, dental discounts, PTO, paid holidays, 401k retirement, opportunities for growth, continuing education, flexible schedule, and training support.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What skills are required for the Front Desk role?

Required skills include a professional and compassionate demeanor, excellent interpersonal skills and communications abilities, ability to efficiently manage multiple tasks, and computer competency with multi-line phone systems. A high school diploma or GED is preferred.

What is the company culture like at ProSmile?

ProSmile offers a collaborative workplace with opportunities for mentorship, growth, and ongoing training, prioritizing exceptional patient care and employee satisfaction.

What makes a strong candidate for this Front Desk position?

A strong candidate is energetic, motivated, organized, with a positive attitude, professional and compassionate demeanor, excellent interpersonal skills, and the willingness to go above and beyond for patient satisfaction while seeking growth opportunities.

Promise

Software solutions for government-citizen interactions

About Promise

Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.

Oakland, CaliforniaHeadquarters

2017Year Founded

$46.8MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Government & Public Sector, Social ImpactIndustries

51-200Employees