Front Desk at Promise

Neptune City, New Jersey, United States

Promise Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, DentalIndustries

Requirements

  • High School diploma or GED preferred
  • Professional and compassionate demeanor
  • Willingness to go above and beyond to ensure patient satisfaction
  • Excellent interpersonal skills and communications abilities
  • Impressive ability to efficiently manage multiple tasks
  • Computer competent and ability to work a multi-line phone system
  • Ability to stand, walk, use hands and arms to operate office equipment
  • Occasionally lift and/or move between 10 and 25 pounds
  • Specific vision abilities including close vision and ability to adjust focus

Responsibilities

  • Serve as the first point of contact with patients, being friendly and attentive to their needs in a timely manner
  • Coordinate patient flow and financial activities, including scheduling, handling patient paperwork, collecting payments, and insurance cards
  • Maintain reception area and inventory control of office supplies, patient literature, and related items
  • Perform miscellaneous job-related duties as assigned

Skills

Customer Service
Patient Scheduling
Insurance Verification
Payment Collection
Inventory Management
Administrative Support
Interpersonal Communication

Promise

Software solutions for government-citizen interactions

About Promise

Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.

Oakland, CaliforniaHeadquarters
2017Year Founded
$46.8MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Government & Public Sector, Social ImpactIndustries
51-200Employees

Risks

Competition from fintech companies could erode Promise's market share.
Changes in government policies may impact demand for Promise's services.
Economic downturns could reduce funding for programs Promise supports.

Differentiation

Promise partners with utilities and government agencies for flexible payment options.
The company uses advanced technology for quick and reliable income verification services.
Promise's solutions are SOC 1, SOC 2, and PCI-DSS compliant, ensuring high security.

Upsides

Increased adoption of digital payment solutions boosts demand for PromisePay.
AI-driven outreach methods enhance customer engagement in the public sector.
Focus on data privacy aligns with Promise's security compliance, increasing client trust.

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