[Remote] Vet Clinic Support Associate at Vetcove

Remote

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Animal Health, eCommerceIndustries

Skills

Key technologies and capabilities for this role

Written CommunicationVerbal CommunicationProblem-SolvingCustomer SupportTicketing SoftwareData InvestigationAccount ManagementItem Issue ReportingCredit ApprovalsIntercom (Preferred)

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a fully remote position available across all 50 states.

What is the salary for the Vet Clinic Support Associate role?

This information is not specified in the job description.

What skills are required for this role?

Required skills include experience in a customer-facing role, excellent written and verbal communication, being a proactive self-starter, ability to thrive in a fast-paced team environment, and knowledge of Intercom or similar chat platforms is strongly preferred.

What is the work environment like at Vetcove?

The role requires the ability to thrive in a fast-paced, team environment as part of a Y Combinator and venture-backed growth stage company.

What makes a strong candidate for this position?

Strong candidates will have customer-facing experience, excellent communication skills, a proactive mindset, the ability to work in a fast-paced team, and familiarity with Intercom or chat platforms.

Vetcove

Centralized platform for veterinary supply procurement

About Vetcove

Vetcove operates in the veterinary supply market, providing a platform for veterinary practices to order supplies and medications efficiently. The platform acts as a centralized marketplace where veterinary professionals can compare prices and availability from various suppliers, allowing them to access products from multiple distributors without the hassle of visiting different websites or contacting multiple suppliers. This saves time and effort for clinics. Vetcove also includes features like order history tracking, cart management, and analytics to assist practices in making informed purchasing decisions. The company partners with veterinary supply distributors, earning a commission on sales made through its platform, which aligns its interests with those of its clients. Vetcove aims to enhance efficiency and transparency in the procurement process for veterinary practices, addressing a vital need in the healthcare industry.

Boston, MassachusettsHeadquarters

2015Year Founded

$51.6MTotal Funding

SERIES_ACompany Stage

Enterprise Software, HealthcareIndustries

51-200Employees

Benefits

Remote Work Options

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Home Office Stipend

Unlimited Paid Time Off

Company Equity

Risks

Emerging B2B marketplaces in Asia may challenge Vetcove's market position.

Dependence on distributor partnerships risks product availability if terms change.

Competitors offering lower commissions could attract distributors away from Vetcove.

Differentiation

Vetcove offers a centralized marketplace for veterinary supplies, streamlining procurement processes.

The platform provides price comparison and analytics, aiding informed purchasing decisions.

Vetcove's commission-based model aligns its interests with veterinary practices' needs.

Upsides

Increased telemedicine demand boosts need for Vetcove's integrated supply chain solutions.

Subscription models in pet care offer Vetcove recurring revenue opportunities.

Corporate veterinary group expansion increases demand for Vetcove's bulk order management.

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