Forward Deployed Engineer at Hatch

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

5+ years of engineering or technical deployment experience that includes customer-facing work
Have scoped and delivered complex systems in fast-moving or ambiguous environments
Write and review production-grade code across frontend and backend
Have built or deployed systems powered by LLMs or generative models and understand how model behavior affects product experience
Simplify complexity and make fast, sound decisions under pressure
Communicate clearly with engineers, product teams, and customer stakeholders
Spot risks early and adjust without slowing down
Model calm and judgment when the stakes are high

Responsibilities

Consult with sales early and often to prevent requirement misalignment before it becomes a problem
Embed closely with customer teams, understand their needs, and guide adoption of what you build
Scope work, sequence delivery, and remove blockers early
Contribute directly in the code when progress or clarity depends on it
Lead complex deployments at strategic customers
Embed with customers where delivery is urgent and ambiguity is high
Map their problems, structure delivery, and ship fast
Scope, sequence, and build full-stack solutions that create measurable value
Drive clarity across internal and external teams
Identify reusable patterns and share field signal that influences the roadmap

Skills

Full-Stack

Frontend

Backend

LLMs

Generative Models

Production Code

Customer Deployment

Systems Scoping

Stakeholder Communication

Risk Management

Hatch

Develops technology for improving sleep quality

About Hatch

Hatch focuses on enhancing sleep quality through technology-driven devices suitable for all ages, from newborns to adults. Their main products, Hatch Rest and Hatch Restore, are designed to help families improve their sleep, and they have already assisted over half a million families. Hatch sells its products directly to consumers via its website and offers a subscription service that provides tailored sleep solutions, including personalized routines and exclusive content for better sleep hygiene. What sets Hatch apart from competitors is its emphasis on user-friendly technology that integrates easily into daily life, along with a 60-night money-back guarantee and a one-year warranty, which helps build customer trust. The company's goal is to make sleep easier and more effective for everyone.

Menlo Park, CaliforniaHeadquarters

2014Year Founded

$26.4MTotal Funding

SERIES_BCompany Stage

Consumer Software, Consumer GoodsIndustries

201-500Employees