[Remote] Forward Deployed Solution Engineer – Applied AI FDE at ServiceNow

New York, New York, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Systems-minded engineer
AI-native engineer
Experience shipping real software
Full-stack development skills
Experience with APIs, UIs, and orchestration pipelines
Experience with LLM frameworks
Experience with vector DBs
Experience integrating with legacy systems
Ability to navigate ambiguity
Ability to ship safely at speed

Responsibilities

Build solution-ready LLM-enabled applications
Operate in the field with customers to adapt, deploy, and iterate
Codify reusable assets (libraries, prompts, scaffolds)
Shape developer experience by sharing feedback
Deliver production-ready solutions in agile sprints
Engineer with versatility (APIs, orchestration pipelines, vector DBs, LLM frameworks, UI components)
Codify patterns (build scaffolds, SDKs, and documentation)
Influence platform through field-tested insights and extensible code

Skills

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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