Financial Systems Manager

India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Communications, BiotechnologyIndustries

Requirements

Candidates must possess excellent communication skills for interacting with internal and external stakeholders and demonstrate the ability to work independently in a fast-paced, high-growth team environment. A strong understanding of Quote to Cash and Revenue Recognition business processes, along with knowledge of integration points and data flows between systems like Salesforce and Zuora, is required. The role demands 8+ years of experience in designing and configuring subscription billing and payment systems within a SaaS environment, such as Zuora, Recurly, Stripe, or Adyen. Proven experience in writing detailed business requirements, developing testing and release plans for software solutions, and a passion for improving systems and processes collaboratively are essential. Experience in the SaaS/technology industry is desired.

Responsibilities

The Financial Systems Manager will support and scale critical revenue and order-to-cash systems and processes, providing functional and technical expertise to drive efficiency, automation, and scale. Responsibilities include documenting existing and future Order-to-Cash process and data flows with attention to detail, understanding, defining, and documenting business requirements for system enhancements, and managing full user test cycles for developed enhancements. The role involves continuously seeking opportunities to enhance Order-to-Cash systems and processes, particularly focusing on subscription billing platforms like Zuora, building relationships with cross-functional partners, and owning the processes built and maintained. Additionally, the manager will ensure that requests from Sales and Finance organizations related to Order to Cash processes and systems are optimally qualified, prioritized, and executed while maintaining appropriate documentation.

Skills

Order-to-Cash Systems

Revenue Systems

Process Automation

Business Requirements Definition

User Acceptance Testing

Cross-functional Collaboration

Financial Systems

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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