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This position is remote to enhance competitive edge and cross-functional collaboration, but requires up to 75% travel.
A High School Diploma with 8+ years of technician, field service, or customer support experience is required.
Preferred qualifications include a Bachelor’s degree in Bioengineering or related field, medical device industry experience, orthopedic knowledge, troubleshooting skills, familiarity with test equipment and schematics, FDA regulations knowledge, and experience with x-Ray systems or robotics.
The role involves installing, operating, maintaining, repairing, and modifying equipment; providing technical support at customer sites; troubleshooting malfunctions; and maintaining customer communications, with possible onsite training.
This information is not specified in the job description.
Develops and manufactures medical devices and therapies
Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.