Field Service Manager, MultiPro at Asset Living

Houston, Texas, United States

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$58,000 – $63,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Property Management, Real Estate ServicesIndustries

Requirements

Candidates must have a high school diploma or GED, with an AA degree or higher preferred. A valid driver's license is required, along with the ability to lift 50 lbs., walk properties, and work in varying weather conditions. A minimum of 5 years of experience in field service management, construction, or multi-site operations is necessary. Bilingual English/Spanish proficiency is required, along with strong project management, organization, and decision-making skills. Proficiency in Microsoft Office Suite and CRM platforms like Salesforce is also essential.

Responsibilities

The Field Service Manager will oversee daily service projects across assigned multifamily communities, ensuring timely and high-quality completion. They will recruit, onboard, and supervise independent contractors to meet service expectations and quality standards. This role involves building strong connections with property managers and site staff, conducting regular property visits, performing quality checks, and addressing service concerns proactively. The manager will also assist with service proposals, bidding new work, identifying additional service opportunities, enforcing safety protocols, conducting incident investigations, ensuring regulatory compliance, and tracking service completion, contractor performance, and client communications in Salesforce.

Skills

Field Operations Management

Service Delivery

Contractor Management

Client Relationship Management

Quality Assurance

Problem-Solving

Bilingual (Spanish/English)

Project Management

Safety Protocols

Regulatory Compliance

Record Keeping

Asset Living

Third-party property management for housing

About Asset Living

Asset Living specializes in managing various types of residential properties, including multi-family housing, campus housing, and affordable housing throughout the United States. The company provides a wide range of property management services, which encompass daily operations, maintenance, leasing, marketing, and financial management. This comprehensive approach helps property owners enhance their investments and achieve high occupancy rates. Unlike many competitors, Asset Living has a strong focus on diverse housing segments, allowing them to cater to different community needs effectively. With over 35 years of experience and a reputation for reliability, Asset Living aims to create thriving communities while delivering exceptional value to clients.

Houston, TexasHeadquarters

1986Year Founded

GROWTH_EQUITY_VCCompany Stage

Real EstateIndustries

501-1,000Employees

Risks

Rising interest rates may reduce demand for multi-family and affordable housing management.

Remote work trends could decrease demand for student housing management services.

Prefabricated construction trends may disrupt traditional property management models.

Differentiation

Asset Living is ranked No. 1 in student housing management for 14 years.

The company manages a diverse portfolio, including multi-family, student, and affordable housing.

Asset Living offers comprehensive property management services, enhancing client investment returns.

Upsides

Asset Living achieved a 95% occupancy rate in student housing, surpassing industry averages.

The company has a strong national presence, managing 100,000 units and 133,500 beds.

Asset Living's fundraising efforts align with social causes, enhancing its community reputation.

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