Multifamily Program Manager

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Salary: $110,000

Resource Innovations is seeking a Program Manager to join our growing team in New Jersey. As a Program Manager with Resource Innovations, you will work in a dynamic environment leading and managing a team of outreach and operations staff on a large-scale multifamily energy efficiency program. The Program Manager will play a highly visible role both internally and externally and will be responsible for developing short and long-term implementation plans, leading program implementation activities, and developing trusted relationships with clients, industry stakeholders, and program contacts. The Program Manager must be able to manage large projects in a rapidly changing environment and pivot quickly between design challenges, implementation, and market conditions. This position requires excellent planning, budgeting, and people-management skills. The Program Manager will effectively redirect the team or project approach in response to new knowledge or unexpected events and circumstances. Experience working in partnership with community-based organizations, property management groups, low-income communities, and/or government entities is desired.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Responsibilities

• Deliver successful large-budget energy efficiency programs to utility client(s) per contract terms and program budgets.
• Identify, define, quantify, track, and drive program deliverables to be submitted accurately and on time.
• Continuously assess project progress to goal and develop innovative and creative solutions to new issues and/or market dynamics.
• Manage, lead, and mentor a dynamic team by setting and reviewing performance standards and objectives for direct reports and create effective delivery teams.
• Develop, manage, and foster partnerships with subcontractors, community groups, and other industry affiliates/stakeholders.
• Manage client expectations, satisfaction, and communications, and resolve and/or escalate client issues.
• Interface with key internal departments such as IT, Marketing, Finance, and HR to develop efficiencies to meet program needs.
• Other duties as assigned.

Requirements

• A Minimum of a Bachelor’s degree in business, energy, engineering, or related field of study required; a Master’s degree in a related field preferred.
• A minimum of 7+ years’ experience in energy efficiency or a related field required; 5+ years of direct supervisory experience.
• Ability to work in a fast-paced environment, managing multiple projects and collaborating with cross-functional teams under tight deadlines.
• Previous contract development and negotiation experience.
• Proficient skills with Microsoft Office Suite and CRM tools.
• New Jersey residency required.
• Interest in sustainability and passionate about making a meaningful impact on the environment.

Preferred Skills, Education, and Experience

• Excellent communication, organization, and project management skills.
• Client-centered and customer service-focused.
• Ability and experience in short and long-range planning and strategy.
• Technical acumen regarding residential & multifamily energy use and/or building science.
• Detail-oriented with the ability to multi-task and self-direct work.
• Proficient in establishing job and work process flows.
• Positive, action-oriented attitude showing initiative and creativity.
• Exceptional problem-solving skills.