Field Service Engineer
GE HealthcareSalary not specified
FIELD SERVICE ENGINEER (AUTOMATION / POWER) at Rockwell Automation
Sydney, New South Wales, Australia
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Manufacturing, Industrial AutomationIndustries
Requirements
- University Degree in Engineering (Bachelors of Engineering or equivalent) or Trade qualification with additional tertiary education
- 5+ years engineering and field experience
- Ability to deliver technical presentations to internal and external customers
- Ability to develop relationships with main customers and partners
- Demonstrates consultative and constructive dialogues with customers & team members
- Background in Automation is a plus
- Understanding of Variable speed drives, PLC Systems & Networking would be highly advantageous
- Preferred
- Experience as Control Specialist/Power Specialist
- Experience partnering with sales team and customers
- Active listening & collaboration
- Mature, enthusiastic, team player, and customer-oriented individual
- Good presentation and communication skills
- Results oriented and able to collaborate effectively with others
Responsibilities
- Attend to field service work
- Provide technical assistance and field service to customers by performing one or more of the following: Engineering assistance application, programming specifications, etc.; Field service installation start-up integration, system optimization, maintenance, and warranty implementation; Troubleshoot hardware and software problems at customer site
- Provide customer coordination of RA products and systems by performing the following: On-site analysis and specification preparation; Hardware configuration – system and product application; Programming assistance; Project coordination between customer, OEM sales, product division, etc.; Technical support – field start-up, integration and maintenance; Documentation
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What qualifications are required for the Field Service Engineer role?
A University Degree in Engineering (Bachelors of Engineering or equivalent) or Trade qualification with additional tertiary education, plus 5+ years engineering and field experience are required.
What key skills are preferred for this position?
Preferred skills include background in Automation, understanding of Variable speed drives, PLC Systems & Networking, experience as Control Specialist/Power Specialist, and active listening & collaboration.
Is travel required for this Field Service Engineer job?
Yes, the role requires a willingness to travel as it involves on-site installation, troubleshooting, service, and repair at customer sites.
What is the company culture like at Rockwell Automation?
The culture emphasizes energized problem solvers who take pride in impactful work, welcomes makers, forward thinkers, and team players, and values consultative and constructive dialogues with customers and team members.
What makes a strong candidate for this Field Service Engineer position?
Strong candidates have 5+ years of engineering and field experience, can deliver technical presentations, develop customer relationships, and demonstrate consultative dialogues, with preferred experience in automation, PLC systems, and collaboration.
Rockwell Automation
Industrial automation and information technology solutions
About Rockwell Automation
Rockwell Automation provides hardware, software, and services aimed at improving operational efficiency and sustainability in various industries, including manufacturing and food and beverage. Their products work by integrating advanced technology to streamline processes, enhance reliability, and reduce operational costs. This includes alarm notification software, cybersecurity solutions, and computerized maintenance management systems. What sets Rockwell Automation apart from competitors is their strong emphasis on sustainability and tailored solutions for specific industry needs, helping clients meet environmental standards and improve productivity. The company's goal is to drive better outcomes for clients through technological innovation and comprehensive support.
Milwaukee, WisconsinHeadquarters
1903Year Founded
$39.1MTotal Funding
IPOCompany Stage
Industrial & Manufacturing, Enterprise Software, CybersecurityIndustries
10,001+Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Holidays
Paid Time off
Parental Leave
Caregiver Leave
Flexible Work Hours
Risks
Emerging AI-driven automation companies threaten Rockwell's market share with competitive solutions.
Rapid AI advancements may outpace Rockwell's offerings, requiring significant R&D investment.
Supply chain vulnerabilities, especially in semiconductors, could disrupt Rockwell's production schedules.
Differentiation
Rockwell Automation integrates cutting-edge technology to enhance operational efficiency and sustainability.
The company offers tailored solutions for diverse industries, including manufacturing and food and beverage.
Rockwell Automation emphasizes sustainability, helping clients meet environmental standards and consumer demands.
Upsides
Increased adoption of AI-driven predictive maintenance aligns with Rockwell's focus on operational efficiency.
The rise of Industry 4.0 technologies drives demand for Rockwell's integrated automation solutions.
Growing digital twin technology market offers expansion opportunities for Rockwell's software offerings.
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