Executive Director, Culture Enablement at CVS Health

Woonsocket, Rhode Island, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Lead a newly integrated function overseeing teams in Culture, Change Management, and Listening Strategy
Serve as a thought partner to senior leaders on organizational transformation and colleague engagement
Build and lead a new culture team focused on embedding values into leadership, talent, and colleague experiences
Partner with Communications, DEIB, Talent, and broader Talent & Development organization
Establish and deploy a best-in-class change management framework
Build a robust consulting capability to support business leaders and transformation teams
Lead a growing team of change professionals and build change capability through frameworks, training, and community of practice
Oversee deployment of OrgVitality as the enterprise listening partner
Source and implement innovative tools and technologies for colleague sentiment and feedback
Design and launch a refreshed listening strategy for 2026 and beyond

Responsibilities

Lead the integration of culture, change management, and listening strategy into a unified enterprise capability
Translate strategic priorities (new values, brand evolution, leadership frameworks) into actionable programs and colleague experiences
Develop and activate culture strategies aligned with CVS Health’s purpose, values, and brand
Collaborate on initiatives connecting culture to performance, development, and engagement strategies
Ensure culture is a foundational lens for transformation, leadership, and colleague experience
Integrate change enablement with culture, leadership, and talent strategies for sustainable adoption
Lead a strategically vital listening function anchoring transformation and colleague experience strategy
Ensure listening channels are inclusive, timely, and actionable for real-time feedback loops and decision-making
Embed CVS Health’s new values and ways of working across the enterprise (first 12 months)
Launch and operationalize a refreshed listening strategy with actionable insights and engagement improvements (first 12 months)
Establish and scale a best-in-class change management framework (first 12 months)

Skills

Change Management

Culture Transformation

Leadership Development

Employee Engagement

Listening Strategy

Organizational Transformation

Strategic Leadership

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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