Enterprise Business Development Executive - Fuel iX (Customer Experience)

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology, Telecommunications, Artificial IntelligenceIndustries

Requirements

Candidates must have significant experience in B2B SaaS enterprise sales with a proven track record of exceeding multi-million dollar targets. Experience selling B2B SaaS technology and CX solutions into enterprise organizations with multiple stakeholders is required, as is experience selling digital tools into the contact center space and deep contact center software industry product knowledge. Outstanding communication and presentation skills are necessary, along with the ability to clearly articulate complex AI solutions to multiple stakeholders. A strong interest in operating in a fast-paced environment with shifting priorities and the ability to successfully communicate and partner with cross-functional teams and internal stakeholders are also required.

Responsibilities

The Enterprise Business Development Executive will maintain and grow a pipeline of enterprise-level opportunities, identifying and pursuing existing and upsell opportunities to achieve revenue quotas. They will develop an in-depth understanding of prospective customers' businesses to tailor solutions and effectively communicate the value proposition of Fuel iX through executive-level presentations. Responsibilities include establishing and cultivating relationships with senior-level contacts at target accounts, exceeding quarterly and annual sales goals, and driving expertise in solution selling and managing the sales cycle for complex business offerings. The role also involves collaborating with internal partners and operations teams, staying abreast of AI, Machine Learning, and Customer Experience industry trends, and providing accurate sales updates, reports, and forecasts to leadership.

Skills

Business Development

Sales

Customer Experience

Generative AI

Enterprise Sales

Pipeline Management

Upselling

WillowTree

Mobile app and web development services

About WillowTree

WillowTree helps clients leverage mobile technologies by guiding them from the initial strategy phase to the launch of mobile products. The company offers a comprehensive range of services, including app development, web development, and digital product design, ensuring that all recommendations are grounded in practical build costs and timelines. WillowTree's team is equipped to handle every stage of product development, from strategy and design to testing and growth. Unlike many competitors, WillowTree focuses on a holistic approach that combines strategic insight with technical expertise, serving high-profile clients like 21st Century Fox and PepsiCo. The goal of WillowTree is to empower businesses to fully realize the potential of mobile technology in their operations.

Charlottesville, VirginiaHeadquarters

2007Year Founded

ACQUISITIONCompany Stage

Consulting, Consumer Software, DesignIndustries

501-1,000Employees