Twilio

Enterprise Account Executive (East) - Segment

United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Communication Platforms, Data Infrastructure, Customer Engagement SoftwareIndustries

Enterprise Account Executive - Segment

Employment Type: [Not Specified] Location Type: Remote Salary: [Not Specified]

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Enterprise Account Executive - Segment.

About the job

This position is needed to support our Segment Sales organization. Segment standardizes and streamlines data infrastructure with a single platform that collects, unifies, and sends data to hundreds of business tools with the flip of a switch. That way, our customers can focus on building amazing products and personalized messages for their customers, letting us take care of the complexities of processing their customer data reliably at scale.

Continuing to build out and grow our Enterprise business is a strategic component to our go-to-market strategy. We bring incredible value to growth, mid-market and enterprise companies, and thrive on finding new use cases to optimize their customer engagement. With no vertical restraints, the sky's the limit to what we can accomplish. The right person for this role is a go-getter, who wants to develop and identify new revenue opportunities across Enterprise accounts with experience and a passion for new logo acquisition, and experience in driving scaled motions around customer expansion.

Responsibilities

In this role, you’ll:

  • Drive opportunities through the entire sales cycle from pipeline generation through to close and post-sales.
  • Employ a value-oriented sales methodology with a focus on use cases spanning customer data and marketing activation.
  • Build upon the growth & adoption of Segment in the Enterprise business segment.
  • Own the cross-functional team from Pre-Sales through to working with Customer Success.
  • Drive a pipeline generation cadence to develop expansion opportunities from our existing customer base and land new target accounts.
  • Lead compelling presentations of Segment’s product and vision to a broad range of audiences from C-level executives to individual contributors leveraging Segment’s value-based sales methodology.
  • Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities on pre-committed revenue deals.
  • Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles (incl. Sales Development, Legal, Engineering, Security, Marketing, Product and Customer Success).
  • Work closely with Twilio team members to drive company-wide deployments of Twilio/Segment use cases, but specifically responsible for the pre-committed ARR.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • Have 7+ years of quota-carrying sales experience, selling primarily to Enterprise accounts.
  • Experience in a pipeline generation motion and a weekly metrics-based approach that measures key activity and pipeline adds.
  • Maintain a proven record of consistently exceeding quotas.
  • SaaS-based sales experience.
  • Value-based sales methodology in line with Force Management and MEDPICC.
  • Strong understanding of the Martech industry and the role of data in customer engagement.

Skills

Customer Data Management
Data Infrastructure
Customer Engagement
Sales Cycle Management
Revenue Generation
Account Acquisition
Customer Expansion

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$243.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.
Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.
Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.
Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.
Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.
Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.
Layoffs of 295 workers could decrease morale and affect service quality.
Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.
The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.
Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.
Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.
Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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