Engineer , Workplace Technology at Checkout.com

Singapore

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FintechIndustries

Requirements

Educational background in Information Technology, Computer Science, Engineering, or a related field
3+ years of experience in a similar role, with a strong focus on workplace technology
Proven experience with the design, deployment, and support of AV systems (e.g., Qsys, Shure, Poly)
Solid understanding of unified communications platforms (e.g., Google Meet and Slack)
Experience with collaboration tools and meeting room technology
Familiarity with network infrastructure and equipment, including Wi-Fi, LAN
Experience with ticketing systems e.g., Jira and ITIL best practices
Proficiency in administering and troubleshooting Windows (Intune) and macOS (Jamf) operating systems
Knowledge of audio and video conferencing technologies
Understanding of cloud-based collaboration platforms e.g., Okta
BAU end user support
Excellent problem-solving and analytical skills
Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
Ability to work independently and as part of a team in a fast-paced environment
Strong organizational skills and attention to detail
Customer-focused mindset with a commitment to providing high-quality support

Responsibilities

Design, deploy, and configure workplace technology solutions, including audio-visual systems, unified communications platforms, collaboration tools, and meeting room technology
Evaluate new technologies and recommend solutions that enhance employee productivity and experience
Develop and maintain documentation for all workplace technology systems and procedures
Provide expert-level support for all workplace technology related issues, including troubleshooting hardware and software problems
Perform regular maintenance, upgrades, and patching of systems to ensure optimal performance and security
Monitor system performance and proactively identify and resolve potential issues
Manage and prioritize support tickets, ensuring timely resolution and clear communication with users
Lead or participate in technology projects from inception to completion, including planning, execution, and post-implementation review
Collaborate with various internal teams and external vendors to deliver successful projects
Develop and deliver training sessions for employees on new workplace technologies and best practices
Promote the adoption of new tools and solutions to maximize their effectiveness
Work with technology vendors to evaluate products, troubleshoot issues, and manage service agreements

Skills

Key technologies and capabilities for this role

Audio-Visual SystemsUnified CommunicationsCollaboration ToolsMeeting Room TechnologyHardware TroubleshootingSoftware TroubleshootingSystem MaintenancePatchingSystem MonitoringInfrastructure DesignTechnical Support

Questions & Answers

Common questions about this position

What experience is required for the Workplace Technology Engineer role?

Candidates need 3+ years of experience in a similar role with a strong focus on workplace technology, along with proven experience in relevant areas.

What education is required for this position?

An educational background in Information Technology, Computer Science, Engineering, or a related field is required.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Workplace Technology Engineer position?

A highly motivated and skilled candidate with 3+ years in workplace technology, experience in system design, support, project management, and collaboration with teams and vendors stands out.

Checkout.com

High-performance payments platform for enterprises

About Checkout.com

Checkout.com provides a payments platform that helps businesses process payments, send payouts, and manage card programs. The platform is designed for large enterprises and growing businesses, allowing them to handle high volumes of transactions quickly and reliably. It integrates with clients' existing systems and offers a range of payment services, generating revenue through transaction fees and subscriptions. Unlike many competitors, Checkout.com focuses on providing a comprehensive, cloud-based solution that supports the financial operations of its clients across the globe. The goal of Checkout.com is to streamline payment processes and enhance the payment experience for both businesses and their customers.

London, United KingdomHeadquarters

2012Year Founded

$1,780.1MTotal Funding

SERIES_DCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Engineer , Workplace Technology at Checkout.com

Requirements

Responsibilities

Skills

Questions & Answers

Checkout.com

About Checkout.com

Benefits

Work-life balance - Flexible working and plenty of time off to unwind. We’ll even give you your birthday off.

Recognition - Peer recognition program and quarterly Hero Awards. We celebrate success together.

Career development - Tailored career development and learning pathways. We’ll help you unlock your potential.

Celebrating diversity - Internal community groups and cultural events. We celebrate our differences.

Staying healthy - A global wellness programme and private health insurance. We support your wellbeing.

Security for the future - Comprehensive plans for you and your loved ones. We’ll take care of you.

Giving back - Employee-led community outreach, payroll giving and a volunteering day. We care about your causes.

Risks

Checkout.com faces increased competition from emerging fintech startups.

Economic instability in the UK and EU may impact Checkout.com's revenue.

Regulatory scrutiny on data privacy could increase compliance costs.

Differentiation

Checkout.com offers payments in over 150 currencies with in-country acquiring.

The platform integrates fraud filters and reporting through a single API.

Checkout.com supports major international cards and local payment methods.

Upsides

Checkout.com is expanding in Japan, enhancing its global presence.

The partnership with Zing increases digital payment methods and product growth.

Checkout.com launched Octopus for online payments, a first for global PSPs.

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