Strategic Partnership Manager – San Francisco
WonderschoolFull Time
Junior (1 to 2 years)
Candidates must possess a University degree, BComm, or MBA, with at least 5 years of relevant alliance development or management experience. A minimum of 5 years of experience in sales or partnership development within the billing and payment sector is required, along with strong government vertical fintech experience, including established relationships with third-party organizations and a solid understanding of key back-end platforms, ISVs, and system integrators. Experience in consultative selling and developing business cases for alliance partner programs is also necessary. Strong business acumen, analytical and strategic thinking, excellent communication skills, and the ability to work in a fast-paced environment are essential. Willingness to travel up to 30% is expected.
The Director, Strategic Alliances will forge new strategic alliances within the government vertical to drive indirect sales revenues and achieve strategic objectives. This involves conducting market investigations, assessing potential partners, initiating engagements, and negotiating terms and agreements. The role includes collaborating cross-functionally to evaluate partnerships, overseeing the business development process from engagement to closure, and developing compelling proposals and presentations. Responsibilities also encompass leading contract negotiations, coordinating internal resources, facilitating agreement signing and implementation, and maintaining attention to detail and adherence to timelines. The position supports the transition of alliances into the Sales department for channel development.
Customer experience management for utilities and government
KUBRA provides customer experience management solutions tailored for large utility companies and government entities in North America. Their services include billing and payments, mapping, mobile applications, proactive communications, and artificial intelligence tools, all aimed at improving customer interactions and operational efficiency. KUBRA's solutions are used by over 365 clients, impacting more than 40% of households in the U.S. and Canada, resulting in over 1.5 billion customer interactions each year. The company offers various digital payment options, including partnerships with Apple Pay and Google Pay, ensuring convenience for customers. KUBRA generates revenue through subscription fees for its software and transaction fees from payment processing, allowing for steady income while expanding its offerings. The goal of KUBRA is to enhance customer engagement and streamline operations for utilities and government organizations.