Director of Revenue Operations at Mattermost

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Defense, Security, GovernmentIndustries

Requirements

Bachelor’s degree or equivalent experience
6+ years in Sales Operations, Revenue Operations, or GTM Strategy roles within a B2B SaaS environment
U.S. citizens and eligible to obtain a U.S. government security clearance. This role may require the candidate to obtain and maintain a U.S. security clearance in the future

Responsibilities

Streamline and enhance sales processes across regions and segments to drive consistency, efficiency, and scalability
Build and maintain reporting frameworks, dashboards, and KPIs to provide actionable insights into pipeline health, sales performance, and revenue forecasting
Partner with sales leadership to refine forecasting methods and increase pipeline visibility through standardized analysis and tools
Collaborate with Sales and Finance on account segmentation, territory design, and quota-setting processes
Work closely with our GTM Tools & Technology team to implement and improve sales systems (especially CRM), ensuring tools are aligned with rep workflows and data hygiene best practices
Drive strategic initiatives and special projects that improve operational effectiveness and support revenue growth
Partner with Deal Desk and Sales to standardize and optimize deal workflows and support high-velocity sales cycles

Skills

Key technologies and capabilities for this role

CRMSales OperationsAnalyticsDashboardsKPIsForecastingPipeline ManagementTerritory PlanningQuota SettingDeal DeskData HygieneGTM Tools

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for the Director of Revenue Operations role?

This information is not specified in the job description.

What experience is required for this role?

Candidates need 6+ years in Sales Operations, Revenue Operations, or GTM Strategy roles within a B2B SaaS environment, a Bachelor’s degree or equivalent experience, and must be U.S. citizens eligible to obtain a U.S. government security clearance.

What are Mattermost's core values?

Mattermost's core values are Customer Obsession, Earn Trust, Self Awareness, Ownership, and High Impact.

What makes a strong candidate for this position?

A strong candidate will have 6+ years of experience in Sales Operations, Revenue Operations, or GTM Strategy in a B2B SaaS environment, a Bachelor’s degree or equivalent, and U.S. citizenship with eligibility for government security clearance.

Mattermost

Secure collaboration platform for technical teams

About Mattermost

Mattermost provides a secure collaboration hub specifically designed for technical teams. Its platform allows users to communicate in real-time, share files and code snippets, and automate workflows, all while maintaining a high level of security and control over data. Users can customize the platform to fit their needs and deploy it in various environments. Mattermost integrates with essential tools like GitHub and GitLab, enabling teams to streamline their workflows within a single interface. Unlike many competitors, Mattermost offers both premium features, such as advanced compliance and admin controls, and an open-source version, allowing for greater flexibility and customization. The company's goal is to enhance productivity and security for teams working in complex operational settings.

Palo Alto, CaliforniaHeadquarters

2016Year Founded

$68.1MTotal Funding

SERIES_BCompany Stage

Enterprise Software, CybersecurityIndustries

51-200Employees