Jobber

Director of Product, Growth

Canada

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Software / SaaS, Home ServicesIndustries

Position Overview

  • Location Type: [Not specified]
  • Employment Type: [Not specified]
  • Salary: [Not specified]

The Director of Product, Growth will play a pivotal role in driving Jobber’s next phase of growth. This role will lead a team dedicated to accelerating customer acquisition, deepening product adoption, and strengthening customer retention and expansion through innovative product experiences. The goal is to empower home service providers to run, grow, and optimize their businesses.

Company Information

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. Jobber has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Enterprise Fast 15 and Technology Fast 500™ lists.

The Team

Jobber is on a mission to empower home service providers to run, grow, and optimize their businesses—transforming the way small businesses operate, scale, and achieve their ambitions. We’re relentlessly customer-focused, embedding deep insights and advanced AI directly into our product to deliver exceptional experiences and tangible results for our customers.

Responsibilities

  • Define, own, and champion a clear and compelling product-led growth strategy.
  • Align cross-functional teams around key initiatives that drive acquisition, activation, retention, and expansion.
  • Lead, coach, and develop a team of high-performing product managers.
  • Foster a culture of experimentation, customer obsession, data-driven decision-making, and accountability.
  • Deeply understand the home services industry, our customer segments, and their biggest pain points.
  • Develop high-impact product experiences that drive measurable customer value and loyalty.

Requirements

  • [Not specified]

Application Instructions

  • [Not specified]

Skills

Product Strategy
Team Leadership
Customer Acquisition
Product Adoption
Customer Retention
Data-Driven Decision Making
Experimentation
Industry Knowledge (Home Services)

Jobber

SaaS platform for home service management

About Jobber

Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.

Edmonton, CanadaHeadquarters
2011Year Founded
$180.7MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Health Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Parental Leave
Professional Development Budget
Wellness Program

Risks

Increased competition from AI-driven platforms may reduce Jobber's market share.
Economic fluctuations could impact small businesses' ability to afford Jobber's services.
Integration issues with third-party services may lead to customer dissatisfaction.

Differentiation

Jobber offers a comprehensive SaaS platform for home service businesses.
The platform integrates AI tools like Jobber Copilot for enhanced decision-making.
Jobber's subscription model includes features like quoting, scheduling, and invoicing.

Upsides

Jobber's AI-powered Copilot enhances business strategies and operations.
The partnership with Stripe offers embedded financial services for better cash flow management.
Jobber's new marketing tools help businesses grow through online reviews and campaigns.

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