Director of Operations, Easterseals Hawaii & Northern California

Position Overview

• Location Type: Remote
• Job Type: Full time
• Salary: Not specified

Easterseals Hawaii and Easterseals Northern California are seeking a dynamic and effective Director of Operations with strong leadership skills, a knack for clear communication, a focus on upstream design, and the ability to manage complex projects. The ideal candidate will be adept at problem-solving, building trusted relationships, and representing the organization with authenticity. This role is crucial in fostering a positive team culture that values growth, collaboration, and achieving meaningful results. While this role is fully remote, it will support a mix of PST/HST time zones.

Responsibilities

• Drive Strategic Effectiveness: Partner closely with senior leadership to shape and implement strategic goals, initiatives, and organizational policies for smooth and impactful operations.
• Empower Leadership: Provide high-level administrative and deliverable support to the CEO.
• Be a Key Connector: Serve as a central point of contact, fostering clear and authentic communication within the organization and with external partners.
• Lead with Impact: Initiate, oversee, and manage key projects and project portfolios, ensuring alignment with the mission, on-time delivery, and budget adherence.
• Ensure Financial Health: Effectively budget, monitor revenue and expenditure, and manage costs for crucial projects.
• Build Strong Relationships: Cultivate trusted and collaborative relationships with stakeholders, partners, and external organizations, representing the CEO authentically.
• Champion Proactive Solutions: Develop and implement systems and processes to identify and navigate risks, crises, and emergencies effectively.
• Foster Organizational Alignment: Ensure active and effective participation in broader organizational processes and programs.
• Cultivate a Thriving Team: Lead a team of administrative and support professionals, fostering a culture of quality, continuous learning, upstream design, professional growth, and healthy team dynamics.

Requirements

• Bold:
  • Innovative Problem-Solving: Excitement for navigating ambiguity and challenging the status quo to create advocacy-informed systems.
  • Strategic Program Management: Proven experience managing programs from vision to impactful implementation and measurement.
  • Effective Coaching/Facilitation (Advocacy Focus): Experience coaching, facilitating, or working in advocacy-related spaces.
  • Results-Oriented: Strong commitment to meeting deadlines and transparently communicating actions and outcomes.
  • Technological Agility: Comfortable leveraging technology to drive innovation, efficiency, and quality.
• Community-Centered:
  • Collaborative Engagement: Experience fostering collaborative spaces for learning and community among colleagues at all levels.
  • Empathy and Connection: Demonstrated ability to understand colleagues' needs and build authentic relationships across teams.
  • Role Modeling Values: A proven track record of embodying core organizational values in daily work.
• Equity-Informed:
  • Subject Matter Expertise: Knowledge of historically excluded groups, particularly I/DD communities, and a commitment to elevating employee needs.
  • Growth Mindset: Embraces feedback, acknowledges biases, and demonstrates a commitment to continuous learning and improvement.
  • Culturally Humble Leadership

Application Instructions

Not specified.

Company Information

Easterseals Hawaii and Easterseals Northern California provide essential services to children and adults with intellectual and developmental disabilities and their families, reimagining care, support, and treatment to empower individuals across their lifespan.