Gong.io

Director, Talent Development

New City, New York, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Software & Technology, Professional ServicesIndustries

Job Description

Position Overview

  • Location Type: Global (Hybrid)
  • Job Type: Full-Time
  • Salary: Not specified

Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently. For more information, visit www.gong.io.

Gong’s People Team is on a mission to unlock the potential of every leader, enabling them to drive transformative business outcomes, build high-performance cultures, and inspire teams. We’re looking for a seasoned Executive Development professional who will architect and deliver targeted, impactful experiences specifically for Gong’s senior leadership community, including Directors, Senior Directors, and Vice Presidents globally. Reporting directly to the Head of Talent Development, this critical role leads end-to-end executive talent development—from strategic needs assessment and capability gap analysis to designing, delivering, and evaluating scalable executive learning and development solutions. You’ll serve as an influential advisor, thought partner, and facilitator for Gong’s Director+, shaping leaders who embody Gong’s culture and accelerate our business growth. This position represents a unique opportunity to deeply influence Gong’s strategic direction and culture at a critical growth stage, ensuring leadership readiness as we scale globally.

Requirements

  • Seasoned Executive Development professional
  • Experience in designing and delivering executive learning and development solutions
  • Strong understanding of leadership development principles and practices
  • Ability to diagnose leadership capability gaps
  • Experience with executive coaching and assessments
  • Excellent communication, interpersonal, and influencing skills
  • Ability to work independently and collaboratively

Responsibilities

Director+ Leadership Development Strategy:

  • Partner with senior leaders, executives, People Business Partners, and HR Leadership to define leadership capabilities and behaviors.
  • Design in partnership with global Manager development initiatives.
  • Establish short- and long-term executive development roadmaps.

Capability Assessment & Executive Coaching:

  • Diagnose senior leaders’ capability gaps.
  • Tailor individualized and group solutions using tools such as executive assessments and 360-degree feedback.
  • Evolve internal and external coaching strategies.

Design and Deliver Executive Learning Experiences:

  • Architect highly impactful, inclusive, and scalable executive development programs.
  • Incorporate experiential learning, real-world application, and senior leader role-modeling.
  • Solutions include onboarding programs, leadership workshops, simulations, roundtable forums, and hybrid learning environments.

Program Management and Operational Excellence:

  • Own the end-to-end management of Gong’s executive development offerings.
  • Define clear success metrics.

Skills

Executive Development
Leadership Development
Capability Gap Analysis
Learning and Development Solutions
Strategic Needs Assessment
Facilitation
Advisory and Thought Partnership

Gong.io

Revenue intelligence platform for customer interactions

About Gong.io

Gong provides a platform focused on revenue intelligence, which helps businesses capture and analyze customer interactions. The platform uses artificial intelligence to integrate various customer communications into one system, allowing companies to gain insights that inform their decision-making and enhance revenue growth. Gong caters to a wide array of clients, including sales, marketing, and customer success teams across different industries. Its subscription-based model allows organizations to pay for access to the platform, with pricing tiers based on user count and desired features. The main goal of Gong is to support businesses in optimizing their go-to-market strategies by delivering actionable insights derived from customer data.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$570.1MTotal Funding
SERIES_ECompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Mental health support resources
Weekly wellness events
Work from home stipend
Generous vacation days
Quarterly recharge company shutdowns
Parental leave
Employee equity
Retirement savings & financial coaches
Commuter & parking benefits
Training & learning programs
Monthly lunch & learns
Mentor & buddy programs

Risks

Increased competition from Highspot and Seismic may pressure Gong's market share.
Rapid market growth could attract new entrants, impacting Gong's growth trajectory.
Challenges in measuring AI success may affect customer retention and acquisition.

Differentiation

Gong's platform integrates all customer interactions into a single system for better insights.
The company uses proprietary AI to analyze customer interactions, enhancing decision-making.
Gong's subscription model offers tiered access based on user numbers and functionality.

Upsides

Gong's integration with ChurnZero enhances customer success management with AI-driven insights.
The company's inclusion in Forbes Cloud 100 highlights its market leadership and innovation.
Gong's 'Ask Anything' solution boosts win rates by 26%, enhancing revenue team efficiency.

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