Director of Ecommerce at Thirdwave

San Francisco, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, Retail, Fashion, Direct-to-ConsumerIndustries

Requirements

9+ years of ecommerce or digital leadership, preferably in a retail or consumer goods environment
Thinks quickly, loves working on complex business problems and thrives in a dynamic, fast-paced and feedback-driven environment

Responsibilities

Lead ecommerce strategy and execution, including site performance, conversion, and merchandising, owning all aspects of the eCommerce P&L and driving optimization to meet financial targets of the eCommerce channel
Build and lead a high-performing team with a focus on both strategic growth and operational excellence
Collaborate with cross-functional teams to ensure a seamless customer experience, including merchandising, logistics, engineering, creative, and wholesale
In connection with the data analytics team: leverage data to drive decisions across digital marketing, merchandising, A/B testing, and customer journey improvements; ensure clean and accurate ecommerce data pipelines for product, customer, and order information; and use data to guide weekly and monthly prioritization and planning
Drive platform innovation and evaluate new tools or features to enhance scalability, automation, and personalization
Own and optimize the ecommerce tech stack (e.g. Shopify, returns and post purchase, reviews, personalization, integrations)
Serve as primary liaison with external developers, analytics providers, and platform partners to maintain and improve the site experience
Oversee site security, compliance, and uptime in coordination with technical teams
Optimize all digital experiences including the Fitting Room and test new lifecycle programs (i.e. subscription) to create the best customer experience for both new and repeat customers
Create and implement ongoing organic and paid search strategies in partnership with our agency. Lead the change on AEO with chatbots
Lead other digital sales channels
Manage, expand, and profitability grow the Amazon business
Develop a plan for an international growth strategy and test and learn

Skills

Ecommerce Strategy

Digital Retail

Ecommerce Platforms

AI Agents

Customer Personalization

Data-Driven

Customer Retention

Brand Loyalty

Thirdwave

Analytics and marketing solutions for blockchain gaming

About Thirdwave

Thirdwave Labs focuses on providing analytics and marketing solutions for blockchain game developers and publishers in the Web3 ecosystem. Their products include tools for gaining insights into game performance, player behavior, and market trends. The 'Insights' feature allows clients to compare their games with others in the blockchain gaming space, offering analytics on player retention, revenue, and growth. 'Wallet Intelligence' helps developers understand player engagement and behavior in detail. Additionally, 'Thirdwave Ads' utilizes Web3-native advertising to help developers attract and retain players effectively. Unlike many competitors, Thirdwave Labs operates on a subscription-based model, offering tiered plans for varying access to their tools. The company's goal is to empower blockchain game developers to optimize their games and grow their communities in the complex Web3 gaming landscape.

San Francisco, CaliforniaHeadquarters

2022Year Founded

$6.8MTotal Funding

SEEDCompany Stage

Data & Analytics, Crypto & Web3, GamingIndustries

11-50Employees