Director, Marketing Operations at Culture Amp

Chicago, Illinois, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Employee Experience PlatformIndustries

Requirements

Candidates should be highly strategic and innovative Directors of Marketing Operations with experience in transforming, optimizing, and scaling marketing and sales development teams in a dynamic SaaS environment. A strong understanding of account-based experience (ABX) approaches, AI-driven solutions, and platforms like 6Sense is required. Experience with marketing automation, CRM, analytics, and prospect engagement tools is essential, along with a proven ability to build and mentor high-performing teams.

Responsibilities

The Director of Marketing Operations will shape and drive an innovative marketing operations strategy, leveraging ABX principles and AI capabilities to improve demand generation and pipeline growth. Responsibilities include advancing technology, data, and AI integration by leading the selection and optimization of marketing platforms, operationalizing data-driven insights using AI analytics, and elevating lead management with intelligent automation. The role also involves championing data quality and governance, strengthening cross-functional alignment, standardizing best practices, and building a high-performing, innovation-driven team.

Skills

Marketing Operations

Sales Development

Data-driven decision making

Operational excellence

SaaS

AI-driven solutions

Account-Based Experience (ABX)

6Sense

Pipeline acceleration

Revenue growth

Process building

Technology stack management

Automation

Scalable systems

Culture Amp

People analytics platform for employee engagement

About Culture Amp

Culture Amp provides a people analytics platform aimed at improving employee engagement, performance, and retention within organizations. The platform includes tools for gathering and analyzing employee feedback, conducting performance reviews, and monitoring goals. By utilizing powerful analytics and action planning features, Culture Amp helps businesses make informed, data-driven decisions to enhance workplace culture and employee experience. Unlike many competitors, Culture Amp focuses specifically on the HR technology sector, which is rapidly expanding as companies prioritize employee engagement. The company operates on a subscription-based model, offering various pricing tiers tailored to the size of the organization and the features needed.

Melbourne, AustraliaHeadquarters

2009Year Founded

$267.4MTotal Funding

SERIES_FCompany Stage

Data & Analytics, ConsultingIndustries

1,001-5,000Employees

Benefits

Employee Share Options Program

Professional Development Budget

Mental Health Support

Monthly Camper Life Allowance

Team budgets dedicated to team building activities and connection

Paid Vacation

Paid Holidays

Extended year-end breaks

Excellent parental leave and in work support program available from day 1 of joining Culture Amp

5 Social Impact Days a year to make a positive impact on the community outside of work

Home Office Stipend

Medical insurance coverage for you and your family (Available for US & UK only)

Risks

Emerging HR tech startups offering cheaper solutions threaten Culture Amp's market share.

Rapid AI advancements may require Culture Amp to invest heavily to stay competitive.

Data privacy concerns and regulatory changes could impact Culture Amp's operations in key markets.

Differentiation

Culture Amp integrates AI to streamline HR feedback analysis, enhancing efficiency.

The acquisition of Orgnostic boosts Culture Amp's data analytics capabilities significantly.

Culture Amp's People Analytics product offers a unified platform for comprehensive workforce insights.

Upsides

Neera Desai's appointment as GM could strengthen Culture Amp's North American market presence.

Collaboration with Sonder emphasizes employee wellbeing, potentially leading to new wellness features.

AI integration in feedback analysis allows HR teams to focus on strategic initiatives.

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