Director, Global Location Strategy & Operations

Ireland

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Communications Technology, SoftwareIndustries

Requirements

Candidates must possess a minimum of 7 years of experience in global project and/or program management, with a proven ability to successfully deliver large-scale, complex, and cross-functional projects and initiatives. The role requires the ability to partner with leaders to define business objectives, understand strategies, and collaborate on location-based decisions.

Responsibilities

The Director of Location Strategy & Operations will lead and drive decisions related to location strategy, including expansions, new markets, M&A, and exits, by partnering with senior leaders and cross-functional teams. Responsibilities include participating in workforce planning discussions, facilitating alignment sessions with regional leaders, acting as a liaison among business units, designing location health scorecards and metrics, overseeing new location requests and feasibility, directing expansion or exit initiatives, driving program improvements for Regional Leadership Councils, proactively identifying collaboration opportunities, owning and maintaining Global Hiring guidelines, and managing a project manager.

Skills

Location Strategy

Operations Management

Workforce Planning

Cross-functional Collaboration

Stakeholder Management

Global Strategy

M&A

Business Strategy

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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