Director, Contracts Management

San Diego, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Software, SaaS, Cloud ComputingIndustries

Requirements

Candidates should possess over 10 years of experience in a contracts or commercial legal role within the technology sector, with a preference for software/SaaS experience. Leadership experience at the director or senior manager level is required, along with a proven ability to manage complex, high-value projects and contracts. A strong understanding of the technology product lifecycle, including NPI, GTM, and Sales processes, is essential. The role also requires strong analytical abilities, business acumen, excellent communication skills, adeptness at business partnering, and the ability to work under pressure. Program management experience is a plus, as are BS/MS in Legal Studies or an MBA in Business Administration or related fields.

Responsibilities

This role involves working with the Legal team, business executives, and other functions to bring strategic products, services, and programs to market. Responsibilities include providing scalable programmatic support for geographic and vertical market expansion of hyperscaler offerings, supporting acquisitions and investments through due diligence and deal closure, and ensuring appropriate legal terms and contracting processes are in place for strategic offerings. The role also entails answering complex deal questions, creating playbooks and reference materials, supporting customer excellence and support teams, providing agile processes and business guidance, and managing a team of contracts managers and professionals.

Skills

Contracts Management

Commercial Legal

Technology

Software

SaaS

Leadership

Project Management

Deal Negotiation

Legal Terms

Contracting Processes

Due Diligence

Go-to-Market Planning

Playbooks

Reference Materials

Agile Processes

Business Guidance

Team Management

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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