Signifyd

Legal Operations & Contracts Manager

United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, SaaS, E-commerceIndustries

Requirements

The candidate should possess at least 2 years of experience in legal operations or contract management, with a proven track record of drafting and reviewing commercial contracts such as MSAs, Order Forms, and NDAs. Demonstrated experience managing the full contract lifecycle process and administration in a time-sensitive environment is required, along with experience managing legal technology, including CLM tools and system integrations. Familiarity with platforms like Ironclad, Zip, or Salesforce is a strong plus. The ideal candidate is a self-starter with high integrity, strong collaborative skills, and outstanding written and verbal communication abilities. A Bachelor's degree is preferred.

Responsibilities

The Legal Operations & Contracts Manager will draft, review, and negotiate various contracts including NDAs, MSAs, and SOWs. They will manage the entire contract lifecycle from intake to renewal, maintaining the contract repository and electronic databases. This role involves acting as a primary point of contact for sales and other stakeholders, providing guidance for efficient and compliant deal execution. Responsibilities also include developing and enforcing policies for legal and contracting processes, identifying opportunities to accelerate contract closure through template enhancement and workflow streamlining. The manager will serve as the main legal team interface for structuring cross-departmental functions and managing IT systems, particularly CLM tools. Additionally, they will manage reporting and analytics on contract volume and turnaround times, championing innovation to improve legal and contracting functions.

Skills

Contract Negotiation
Contract Lifecycle Management
Sales Advisory
Stakeholder Management
Process Optimization
System Administration
NDA
MSA
Order Forms

Signifyd

Fraud protection for online retailers

About Signifyd

Signifyd specializes in fraud protection for online retailers, helping them detect and prevent fraudulent activities. The company provides a platform that uses machine learning and artificial intelligence to analyze transactions in real-time, identifying potential fraud. This service allows retailers to reduce chargebacks and approve more legitimate orders, ultimately increasing their revenue. Signifyd differentiates itself by offering a financial guarantee on approved transactions, meaning they will cover costs if a transaction they approve is later found to be fraudulent. This added security builds trust with clients. Operating globally, Signifyd ensures transparency with real-time data on system performance, allowing retailers to focus on their core business without the constant worry of fraud.

Palo Alto, CaliforniaHeadquarters
2011Year Founded
$399.8MTotal Funding
SERIES_ECompany Stage
Cybersecurity, AI & Machine LearningIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Flexible Spending Account/Flexible Spending Account
Unlimited Paid Time Off
401(k) Company Match
Stock Options
Annual Performance Bonus
Paid Parental Leave
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Company Social Events

Risks

Rise of 'friendly fraud' challenges Signifyd's financial guarantee model.
'Buy now, pay later' services introduce new fraud types that may evade current detection.
Flexible return policies in Europe could increase return fraud, straining existing strategies.

Differentiation

Signifyd offers a financial guarantee on approved transactions, covering potential fraud costs.
The company uses advanced AI and machine learning for real-time fraud detection.
Signifyd's global reach allows it to serve a diverse range of e-commerce clients.

Upsides

Partnership with Adobe Commerce enhances transaction intelligence and fraud protection capabilities.
$100 million Series D funding supports European market expansion and operational scaling.
Integration with Celerant shifts liability, attracting retailers seeking comprehensive fraud solutions.

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