Director Client Onboarding at Nasdaq

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Capital MarketsIndustries

Requirements

Several years in client-facing roles within capital markets and trade surveillance
Proven management experience, including resource planning and team development
Strong technical foundation (Linux environments, SaaS platforms)
Self-starter with a bias for action and continuous learning
Excellent communicator and doer
Process-oriented with a passion for scalable, repeatable frameworks
Deep capital markets and trade surveillance experience

Responsibilities

Build positive relationships with client team members, lead onboarding engagements, and act as a technical and strategic adviser
Lead and mentor a regional team of onboarding specialists, driving performance and growth through mentoring and development
Design and implement onboarding processes tailored to clients, using Linux-based environments and cloud technologies
Partner with Product, Sales, and Support teams to align onboarding with evolving product capabilities
Use client feedback and data to refine strategies, champion automation, and challenge legacy approaches
Maintain oversight of onboarding projects, risks, and critical metrics, and contribute to global onboarding strategy

Skills

Linux

SaaS

Cloud Technologies

Trade Surveillance

Capital Markets

Client Onboarding

Team Leadership

Automation

Nasdaq

Operates electronic stock exchange and financial services

About Nasdaq

Nasdaq operates one of the largest electronic stock exchanges in the world, providing a platform for buying and selling securities. It caters to a wide range of clients, including individual and institutional investors, as well as corporations. Nasdaq offers various financial products and services, such as the Nasdaq Smart Portfolio, which uses advanced analytics to help investors optimize their stock portfolios. Additionally, Nasdaq supports non-financial marketplaces and is recognized for its efforts in sustainable investment practices. The company earns revenue through transaction and listing fees, along with subscription services for its products. Nasdaq aims for global expansion and innovation, with nearly 40 offices around the world.

New York City, New YorkHeadquarters

1971Year Founded

$9,370.5MTotal Funding

IPOCompany Stage

Data & Analytics, Fintech, Financial ServicesIndustries

5,001-10,000Employees

Risks

Adenza acquisition's high price may affect shareholder confidence and stock performance.

Integration of Metrio's ESG software may face challenges, delaying expected benefits.

Nasdaq's secondary stock offering could lead to stock dilution, affecting shareholder value.

Differentiation

Nasdaq operates one of the world's largest electronic stock exchanges.

Nasdaq offers advanced analytics through its Smart Portfolio for investment optimization.

Nasdaq is a pioneer in sustainable investment practices with a focus on ESG solutions.

Upsides

Nasdaq's acquisition of Adenza expands its financial technology capabilities.

Nasdaq's secondary stock offering could provide capital for strategic investments.

Nasdaq Private Market's Series B financing indicates strong investor confidence.

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