Valon

Default Analyst - Bankruptcy

Jacksonville, Florida, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Mortgage, Real EstateIndustries

About the Company

Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.

Default Servicing at Valon

The Default Servicing team manages all default related processes and resolves mortgage loans that are in default. The team is crucial to Valon and the broader mortgage ecosystem, as it helps prevent foreclosures and minimize losses for investors. Homeowner transparency and financial literacy is always a focal point to our people, process and product and we strive to help homeowners who need additional support to keep their dream of homeownership alive.

About the Role

The Bankruptcy Specialist will be responsible for monitoring, reviewing and processing required functions in accordance with Bankruptcy requirements. Processes and functions should be performed in accordance to Bankruptcy regulations, policy and procedure with responsibilities including, but are not limited to, reviewing accounts identified as Bankruptcy Chapter 7 and Chapter 13, coding accounts into Bankruptcy status for protection, reviewing and processing accounts appropriately based on data files and information received from the Bankruptcy Court.

Responsibilities

  • Ensure end-to-end Bankruptcy handling for Chapter 7 and Chapter 13 Bankruptcy cases
  • Ensure assigned bankruptcy loans are handled in accordance with Company policies and procedures, client and investor guidelines, state laws, and Federal Bankruptcy code and regulating agencies
  • Perform timely follow up with attorneys on critical steps and request referrals on delinquent bankruptcies and status updates
  • Respond to attorney inquiries for additional information and escalate as needed
  • Audit attorney plan reviews and confirm appropriate action is being taken by bankruptcy counsel
  • Handle more complex tasks and manual calculations of figures. Verifies/researches borrower payment history and resolves payment posting discrepancies, insurance validation and tax advances
  • Audit and review Motions for Relief, Agreed Orders, and Notices of Default for accuracy and thoroughness and coordinate corrections as necessary on any Bankruptcy Chapters
  • Review and execute signature required documents for court proceedings
  • Release loans to Production and/or Foreclosure upon termination of Bankruptcy stay
  • Status all new bankruptc

Ideal Background

  • Bachelor's degree preferred
  • Experience with a mortgage or financial technology company
  • Analytics proficiency
  • Significant level of trust and diplomacy is required, in addition to normal courtesy and tact
  • Quality: demonstrates attention to detail, a high degree of self-motivation and initiative.
  • Exhibits confidence in self and others; inspires and motivates others to perform well, fostering sound relationships with others.

Minimum Qualifications

  • Thorough knowledge of loan servicing, foreclosure, bankruptcy
  • Strong time-management skills, including the ability to effectively prioritize work assignments
  • Detail oriented and self-motivated
  • Strong aptitude for assessing, understanding and quantifying risk
  • Must be highly proficient in Excel and Word
  • Must be a team player with strong attention to detail and able to work independently
  • Proven track record at delivering timely and accurate information in a fast-paced environment
  • Excellent critical thinking, problem solving, mathematical skills and sound judgment
  • Financial Services and, if possible, mortgage industry experience preferred
  • Strong business acumen and ability to interface with executive management

Skills

Bankruptcy
Chapter 7
Chapter 13
Mortgage Servicing
Regulatory Compliance
Policy and Procedure
Data Processing

Valon

Customer-centric mortgage servicing platform

About Valon

Valon operates as a mortgage servicing platform focused on improving the home ownership experience for its users. It provides homeowners with a user-friendly, mobile-compatible interface that allows them to manage their mortgages efficiently and transparently. The platform offers real-time information about mortgage options, enabling users to explore their choices without any obligation. Valon distinguishes itself from competitors through its commitment to responsive customer service, ensuring quick and high-quality support for its clients. The company's goal is to transform the traditional mortgage industry by making it more accessible and efficient, ultimately empowering homeowners with better tools and information.

New York City, New YorkHeadquarters
2019Year Founded
$339.3MTotal Funding
SERIES_CCompany Stage
Fintech, Financial ServicesIndustries
201-500Employees

Benefits

Medical, dental, & vision insurance plans
flexible sick days
Equity
Company holidays
Generous vacation policy
Laptop, custom accessories, & ergonomic equipment
Paid parental leave

Risks

Increased competition may erode Valon's market share.
Rising interest rates could reduce mortgage refinancing activities.
Expansion into new markets may face regulatory challenges.

Differentiation

Valon offers a mobile-friendly interface for seamless mortgage management.
The company provides real-time, accurate mortgage information to homeowners.
Valon prioritizes customer experience with responsive and high-quality service.

Upsides

Valon's Series C funding supports platform development and market expansion.
Adoption of AI tools enhances Valon's customer service capabilities.
Mobile-first solutions align with Valon's interface, boosting user engagement.

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