Commercial Card Fraud Analyst
finallyFull Time
Mid-level (3 to 4 years)
Candidates should have 3-5 years of experience in risk and fraud investigation or a similar fintech analytics role. They must be detail-oriented, possess strong time management skills for handling multiple cases, and communicate clearly and professionally. Experience in a fast-paced, data-driven environment is expected, along with a desire to improve processes and learn new skills. SQL experience is a plus. The ability to work Pacific Time Zone hours and attend an annual 3-day company offsite in the fall is also required.
The Risk Analyst will own and execute company reviews and payroll monitoring processes, ensuring clear communication with teams, partners, and customers. They will build and maintain risk policies and processes, providing training as needed. This role involves partnering with Product & Engineering to enhance risk tools, processes, and systems. Additionally, the analyst will escalate potential fraud incidents, document findings, and drive resolutions with cross-functional teams.
Provides embedded payroll services for software platforms
CheckHQ offers embedded payroll services tailored for software platforms in the fintech sector. Their primary product is a payroll system that can be integrated into existing software, allowing businesses to create and manage their own payroll services. This integration helps platforms like Homebase and Housecall Pro enhance their offerings, leading to increased revenue and improved customer retention. Unlike traditional payroll providers, CheckHQ focuses on partnerships, supplying the necessary back-end technology while the partner platforms handle the customer-facing aspects. This approach enables quicker market entry and scalability, making it easier for platforms to add payroll services without significant upfront investment. The goal of CheckHQ is to empower software platforms to diversify their services and boost customer engagement through effective payroll solutions.