Job Description: Documentation Engineer

Employment Type: [Not Specified] Location Type: Remote Salary: [Not Specified]

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About Ditto

Ditto is on a mission to unleash the full power of edge devices by removing all the plumbing required to build amazing applications. We bridge the digital divide by enabling real-time data synchronization—even when internet connectivity is limited or non-existent. Our peer-to-peer technology is trusted by major customers like Chick-fil-A and Delta Airlines, and we also work closely with the U.S. military on mission-critical connectivity solutions. As a fast-growing startup poised for a future IPO, our team is globally distributed, and our core values are trust, communication, and continuous improvement. We celebrate diversity and strive to create a team that encompasses a wide range of backgrounds, skill sets, and perspectives.

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About the Position

Passionate about crafting exceptional developer experiences through documentation? Join Ditto’s mission to make decentralized networking accessible to all by helping developers succeed with clear, elegant, and technically accurate documentation. As a Documentation Engineer, you’ll sit at the intersection of software engineering and technical communication—building content that empowers developers to harness Ditto’s SDKs, APIs, and networking stack.

You’ll work remotely and autonomously, while collaborating closely with engineers and customer-facing teams. At Ditto, we’re committed to building a diverse, inclusive team where everyone can thrive. We believe world-class documentation is a product in itself—and we’d love your help in making it even better.

This role is ideal for someone who enjoys working at the intersection of software engineering and networking, and wants to help shape the future of decentralized, edge-based systems.

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Responsibilities

As a Documentation Engineer, you will:

• Develop and update technical documentation, focusing on the Ditto SDKs and Ditto Server APIs.
• Review and refine documentation and code examples for clarity and correctness.
• Incorporate feedback from customer-facing engineering teams to improve content relevance and help customers succeed when integrating Ditto.
• Manage your projects in coordination with the team, owning the overall documentation strategy.
• Embrace new products and processes, such as large language models (e.g., GPT, Claude), sharing knowledge and driving documentation quality and innovation.
• Focus on putting developers first, ensuring documentation is accessible and engaging.
• Quickly adapt to new domains, learning and articulating complex concepts into clear, comprehensive content.
• Proactively maintain and improve the documentation website itself.

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Requirements

What you’ll Need:

• At least five years of experience as a Technical Writer, Developer Experience Engineer, Documentation Engineer, Software Engineer, or related role, with a proven track record of creating impactful developer-facing documentation.
• Knowledge of what constitutes good developer-facing documentation through hands-on experience.
• Excellent communication and collaboration skills with a strong command of the English language.
• Experience maintaining documentation websites.
• Experience working with large language models (e.g., GPT, Claude).
• Proficiency in Markdown and Git.
• Ability to create a basic mobile application in at least one of the following languages (multiple is preferable): React Native, Flutter, Kotlin, and Swift.
• Familiarity with SQL, GraphQL, or NoSQL query languages.
• Familiarity with HTTP APIs and command-line tools.

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Nice to Haves

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience using model context protocol and prompt engineering.
• Writing Sample: Please send a link or attach a portfolio highlighting public documentation you’ve worked on.

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Location

This role may be done anywhere in the US time zones or within the UK.

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Benefits

Benefits we offer:

• Competitive salaries
• Stock options
• Medical, dental, vision, life, and disability coverage
• Flexible spending account (FSA)
• Flexible vacation policy
• 401(k) plan

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Company Information

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