SVP, Direct Investments
BarkleySalary not specified
Full Time
Senior (5 to 8 years)
$75,000 – $90,000Compensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Venture Capital, Private Markets, FinTechIndustries
Requirements
- 2–3 years of experience in customer support, deal operations, or a similar customer-facing role, preferably in the FinTech or alternative investments industries
- Excellent written and verbal communication skills
- Organized and process-driven, with strong attention to detail
- Comfortable managing multiple conversations and tasks at once, without dropping the ball
- Energized by helping others, even when issues are urgent or unclear
- Curious and eager to learn about venture capital, fund administration, and financial technology
- Proactive and collaborative team player who thrives in a fast-paced environment
Responsibilities
- Own customer communications for your deals, delivering timely, empathetic, and professional responses via email and phone to ensure a seamless experience
- Troubleshoot deal execution issues and coordinate with Legal, Tax, and Product teams to resolve them
- Support SPV Leads and investors by explaining our workflows and guiding them through each step
- Identify opportunities for product and process improvements and share insights with the team
- Contribute to team documentation and knowledge-sharing to support scale and consistency
- Build a strong understanding of our customers, our platform, and the venture investing ecosystem
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary range for the Deal Operations Associate position?
The salary range is $75K - $90K.
Is this role remote or hybrid, and what are the location requirements?
This is a hybrid role requiring 2 days per week in the office, available in New York City, Seattle, or San Francisco.
What experience and skills are required for this role?
Candidates need 2–3 years of experience in customer support, deal operations, or a similar customer-facing role, preferably in FinTech or alternative investments, along with excellent written and verbal communication skills.
What does the Deal Operations team do at Sydecar?
The Deal Operations team owns the full lifecycle of every deal launched on Sydecar, ensuring smooth operations by working directly with fund managers and investors to solve problems, keep timelines on track, and collaborating across teams.
What makes a strong candidate for the Deal Operations Associate role?
Strong candidates have 2–3 years in customer-facing roles like support or operations, preferably in FinTech, with excellent communication, attention to detail, customer empathy, and the ability to thrive in a fast-moving environment.
Sydecar
Deal execution platform for venture investors
About Sydecar
Sydecar offers a deal execution platform that simplifies back-office operations for venture investors by automating tasks like banking, compliance, contracts, and reporting. This platform is particularly beneficial for emerging venture investors, such as first-time fund managers and syndicates, who often find the initial stages of venture capital challenging. Unlike competitors, Sydecar combines user-friendly software with expert support, allowing clients to maintain control over their investor networks. The company's goal is to empower these investors by providing the necessary tools and support to navigate the complexities of venture capital.
Walnut, CaliforniaHeadquarters
2021Year Founded
$23.9MTotal Funding
EARLY_VCCompany Stage
Venture Capital, Enterprise SoftwareIndustries
51-200Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Parental Leave
Equity
Bonus Plan
Risks
Increased competition in venture capital technology could dilute Sydecar's market share.
Reliance on partnerships may expose Sydecar to risks if partners face difficulties.
Regulatory scrutiny on private market investments could increase compliance costs for Sydecar.
Differentiation
Sydecar automates complex back-office operations for venture investors, reducing administrative burdens.
The platform offers both technological tools and human support for emerging venture investors.
Sydecar's fee structure is transparent and capped, ensuring cost predictability for clients.
Upsides
Partnership with Monark Markets enhances embedded access to private company shares for brokerages.
Capital Extension Program offers emerging managers access to follow-on capital for portfolio companies.
Rising demand for digital fund administration platforms aligns with Sydecar's offerings.
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