De Novo Financial Center Manager - Old Milton Parkway at Fifth Third Bank

Alpharetta, Georgia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Business development mindset with minimum 3-5 hours per week on community activities to attract and grow customer base
Ability to coach, lead by example, and enable team development using consultative sales and service model
Knowledge of Fifth Third's products, services, processes, and internal resources, focusing on Next Gen experiences and De Novo Business Development Model
Understanding of tech tools like tech tables, tablets, relaxed seating, and free-flowing transaction booths to promote customer comfort
Skills in risk management: identifying, assessing, managing, monitoring, and reporting risks while following policies and procedures
Commitment to ethical behavior, following Bancorp Code of Business Conduct and Ethics
Supervisor skills: providing timely, candid, and constructive feedback; assisting in employee development

Responsibilities

Represent Fifth Third Bank in communities to create positive brand perception and build relationships inside/outside financial center
Actively engage and create opportunities for bankers in local chambers, community groups, activities, and events to optimize branch network and network with potential customers
Develop a business plan focusing on local centers of influence, detailing implementation and measuring partnership strength to drive new customer business
Provide customer services for businesses and community, including needs assessment, meeting quality standards, and evaluating satisfaction
Lead community-benefiting activities and use consultative sales process to identify financial needs and recommend solutions
Grow and deepen Consumer and Small Business customer relationships through memorable experiences
Deliver exceptional customer experience by coaching team on tech tools and integrated book of business strategy with Financial Needs Assessment (FNA)
Source, develop, coach, and lead a team reinforcing Core Values and business strategies
Cultivate One Bank culture collaborating with business partners and include them in financial/community events
Provide direction and oversight to sales/service support, daily operations, and staffing needs
Ensure actions drive positive customer experience and operate within Bank's risk appetite
Perform additional duties as assigned

Skills

Business Development

Consultative Sales

Customer Experience

Risk Management

Leadership

Coaching

Networking

Community Engagement

Branch Operations

Sales Management

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters

1858Year Founded

IPOCompany Stage

Social Impact, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Paid Sick Leave

Paid Holidays

Performance Bonus

Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.

Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.

Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.

The bank emphasizes community engagement and financial education for client empowerment.

It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.

Partnerships with fintech enhance technological capabilities and customer experience.

Growing interest in sustainable finance attracts environmentally conscious customers.

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