Data and Analytics Client Manager at Kraken

Tokyo, Japan

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, Renewable Energy, UtilitiesIndustries

Requirements

Degree qualified or equivalent
Strong client delivery and/or product ownership experience
Several years of experience as a data analytics, business intelligence, or related field (e.g., analytics manager, lead data analyst, analytics or data consultant or similar)
Extensive experience doing analytics on a strong, modern data team
Love of working with clients
Passion for driving the clean energy transition (energy sector experience is a plus)

Responsibilities

Guide clients in redefining critical reporting and analytics to use new Kraken data and concepts, through hands-on query writing, working sessions, and trainings
Advise clients, including senior leadership, on topics like how to develop a high-performing data organization, how to build a modern tech stack, and how to pursue a data strategy and priorities that drive their core business objectives
Strategically define and prioritize client data needs to influence the data product roadmap, ensuring product understands the core, shared client needs and that solutions achieve clients’ desired business outcomes
Partner with engineering to deliver new data features and requirements aligned to client use cases
Train Kraken’s broader client delivery team on how to help their respective business domains ask effective data questions and leverage data directly to drive business impact

Skills

Key technologies and capabilities for this role

Data AnalyticsBusiness IntelligenceReportingAnalyticsCRMAIMeter Data ManagementCustomer Information SystemsBillingClient Delivery

Questions & Answers

Common questions about this position

What experience is required for the Data and Analytics Client Manager role?

The role requires extensive experience doing analytics on a strong, modern data team, such as data analytics, business intelligence, or related fields like analytics manager, lead data analyst, analytics or data consultant. Energy sector experience is a plus, along with a love of working with clients and passion for driving the clean energy transition.

What are the main responsibilities in this position?

You'll work directly with clients to develop modern data and analytics capabilities, train them on Kraken data, build reporting and analytics, advise on building high-performing data organizations, and ensure smooth transitions to Kraken's reporting and analytics.

What is the company culture like at Kraken?

Kraken is a flat and agile organization that plans to remain this way, emphasizing a hands-on approach where team members support clients and colleagues both directly and indirectly.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

Kraken

Cryptocurrency exchange for buying and trading

About Kraken

Kraken is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital assets. It offers features that cater to both beginners and experienced traders, making it easy to navigate the cryptocurrency market. Users can execute trades with high liquidity, which means their transactions are completed quickly. The platform charges low transaction fees, sometimes as low as 0%, helping users keep more of their profits. Kraken also provides advanced charting tools to help investors track their investments effectively. Security is a major focus, with multiple protective measures in place to keep user assets safe. The platform supports 70 different asset pairs and is continuously expanding its offerings. Additionally, Kraken offers 24/7 global support to assist users with any questions or issues.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$108.5MTotal Funding

SERIES_CCompany Stage

Crypto & Web3, Financial ServicesIndustries

501-1,000Employees