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Tokyo, Japan

DXC Technology Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology, Financial ServicesIndustries

Requirements

  • 3-5 years of team leader experience (Welcomes candidates seeking leadership roles)
  • Experience with mission-critical system operations
  • Experience with service operations (particularly app-focused)
  • Experience in streamlining and improving routine operations
  • Leadership: Ability to oversee the entire operation and consistently care for team members
  • Problem Management: Ability to plan and execute independently with team members
  • Communication: Ability to quickly assess situations, communicate effectively with others, and collaboratively resolve problems
  • Reporting: Ability to create reports
  • Explanation: Ability to explain concepts clearly to customers
  • Visualization: Ability to visualize and quantify work
  • Technical Skills: Windows, Linux (RH-based): 5+ years of experience
  • Basic Shell Script reading ability
  • SQL query reading ability
  • Basic knowledge of networking (packet capture, security, etc.)
  • Understanding of concepts discussed by development teams (e.g., thread count, file descriptors, session count in WebLogic)

Responsibilities

  • Maintaining payment systems to protect against service-impacting incidents and minimize user impact
  • Resolving irregular issues
  • Promoting automation to improve productivity
  • Creating tools to enhance efficiency
  • Acting as a backup for the Operations Lead when unavailable
  • Collaborating with other departments to maintain the payment system's operations
  • Performing routine operations and responding to general incidents
  • Receiving and implementing new regulations and standard operating procedures
  • Documenting incident response procedures

Skills

Key technologies and capabilities for this role

WindowsLinuxRed HatShell ScriptInfrastructure EngineeringSystem OperationsAutomationPayment SystemsIncident ManagementTeam Leadership

Questions & Answers

Common questions about this position

What is the work location for this position?

The position is onsite in Fukuoka City, Fukuoka Prefecture or Totsuka City, Kanagawa Prefecture.

What is the salary for this role?

This information is not specified in the job description.

What technical skills are required for this position?

Required technical skills include 5+ years of experience with Windows and Linux (RH-based), basic Shell Script reading ability, SQL query reading ability, basic networking knowledge (packet capture, security), and understanding development concepts like thread count in WebLogic.

What leadership and soft skills are needed for this role?

Key skills include leadership to oversee operations and care for team members, problem management to plan and execute independently, communication to assess situations and resolve issues collaboratively, reporting ability, clear explanation to customers, and work visualization.

What experience makes a strong candidate for this leader role?

Candidates with 3-5 years of team leader experience, mission-critical system operations, service operations (especially app-focused), and streamlining routine operations are ideal; infrastructure engineering experience is welcomed.

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.
Rapid technological changes may outpace DXC's innovation, risking service obsolescence.
Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.
The company specializes in modernizing mission-critical systems for large enterprises.
DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.
The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.
DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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