Requirements

Candidates should have previous experience in a technical customer support role for at least 1-2 years, strong written and verbal communication skills, experience working or interacting with various web and mobile apps, resilience and resourcefulness, the ability to learn quickly, curiosity, and the ability to put themselves in the customers’ shoes. Experience working in the Support function of a SaaS company, experience supporting a US Payroll software, or experience working in the restaurant industry is preferred. Fluency in Spanish or French is a plus.