Customer Success Executive

Remote

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Artificial IntelligenceIndustries

Requirements

Candidates must possess a minimum of 5 years of clinical and corporate experience, demonstrating a strong understanding of healthcare operations and nursing workflows. They should also have experience building and maintaining relationships with healthcare staff and operational leaders, and a proven ability to train teams on new technologies.

Responsibilities

The Customer Success Executive will build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted clinical resource, lead product implementations aligning solutions with nursing workflows, train nursing teams on the effective use of Hippocratic AI solutions, identify opportunities to improve workflows and patient care outcomes using AI tools, manage day-to-day client relationships, collaborate with internal teams to address client feedback, establish metrics to measure success, travel extensively to healthcare facilities for onsite support and training, and participate in strategic in-office sessions and present at conferences/webinars on the impact of AI in Nursing.