Responsibilities

The Customer Solutions Consultant II will lead discovery sessions with customers and prospects to identify their requirements and challenges, utilize their knowledge of APIs and SaaS platforms to address technical questions and provide solutions, and deliver concise, compelling presentations to various levels of an organization. They will scope and design integrations into customers’ existing technology stack, support pre-sales meeting quarterly revenue goals through closing new business, support customers through their implementation and going live with the product, and support post-sales retaining and expanding existing client accounts by delivering quarterly business reviews and identifying upsell opportunities.