Customer Support Specialist
AffiniPayFull Time
Mid-level (3 to 4 years)
Key technologies and capabilities for this role
Common questions about this position
Insurify offers competitive compensation, generous stock options, health and dental coverages, 401K plan with match, unlimited PTO, and generous company holidays.
You must be located in one of the specified states: AL, AZ, CA, CO, CT, FL, GA, IL, IA, KS, MD, MA, MI, MN, MO, MT, NH, NJ, NM, NY, NC, OH, OK, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA.
Required experience includes customer support via phone, email, and chat. Key skills are excellent communication, phenomenal phone skills, being well-organized and self-driven. Property & Casualty Insurance license is preferred, and bilingual is a plus.
Insurify emphasizes fostering the right culture for team success, with a female-led startup founded by MIT alumni, strong leadership from successful startups, and a focus on innovation in a $1.3 trillion market.
Strong candidates have customer support experience via phone, email, and chat, excellent communication and phone skills, are well-organized and self-driven, and preferably hold a Property & Casualty Insurance license while being bilingual.
Digital platform for insurance comparison
Insurify is a digital platform that helps individuals and families compare insurance policies. Users can answer a few questions to receive real-time quotes from various insurance providers, making it easier to find the best coverage for their needs. Unlike traditional methods, Insurify allows users to see multiple options at once without hidden fees, potentially saving them up to $717 on annual premiums. The company earns revenue by receiving a commission from insurance providers for each policy sold through its platform, allowing it to offer its services for free. Insurify's team includes experts in personal finance and the insurance industry, ensuring reliable information and guidance for users.