Customer Service Representative at Stryker

Auckland, Auckland, New Zealand

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Passion for helping others
Strong communication skills
Ability to stay calm and focused under pressure
Knowledge of Stryker, its products, and purpose
Proactive, engaging, and excited to tackle problems in a fast-paced environment
Ability to communicate with impact and energy
Collaborative problem-solver
Brings accountability and energy to work
Thrives in a team environment
Presence, preparation, and self-awareness
Confidence to work with internal and external stakeholders
Ability to engage with influence
Initiative to take on problems and handle cases/issues with Stryker products

Responsibilities

Serve as a trusted point of contact for customers, offering responsive, solutions-focused support with a personal touch
Work collaboratively across teams to resolve inquiries, meet customer needs, and drive satisfaction
Champion Stryker’s values by ensuring every interaction reflects dedication to integrity, accountability, and service excellence

Skills

Key technologies and capabilities for this role

Customer ServiceCommunicationProblem SolvingTeam CollaborationIssue ResolutionStakeholder ManagementProduct Support

Questions & Answers

Common questions about this position

What work flexibility options are available for this role?

The position offers remote, hybrid, or onsite work flexibility.

What benefits does Stryker offer?

Benefits include health care, financial wellbeing, and insurance options, ongoing training and career development opportunities, paid parental leave, and volunteer days.

What skills are required for the Customer Service Representative role?

Key skills include strong communication, passion for helping others, ability to stay calm under pressure, collaborative problem-solving, and thriving in a fast-paced team environment.

What is the company culture like at Stryker?

Stryker emphasizes values like integrity, accountability, and service excellence, with a supportive environment focused on collaboration across teams and improving patient outcomes.

What should I include in my application for this role?

Write a few lines at the top of your CV answering, 'Why do you want to join Stryker?' to show your commitment and fit.

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees