Customer Operations Specialist (Philippines)

Manila, Metro Manila, Philippines

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Staffing, MarketplaceIndustries

Requirements

The ideal candidate will have 2+ years of experience in Data Entry, AR/AP, Payroll, Workforce Management, or as a Payment Specialist. They should possess strong analytical skills, the ability to generate and interpret custom reports, excellent communication and collaboration skills, and a proactive, results-driven mindset.

Responsibilities

The Customer Operations Specialist will process timesheets to generate invoices for business clients, create and maintain custom reports, and collaborate with the business operations team to improve workflows. They will also address and resolve invoicing and timesheet discrepancies, ensure compliance with SOPs, and assist in developing new SOPs to streamline payment processes.

Skills

Payment Processing

Invoicing

Data Entry

Payroll Platforms

Reporting

Process Improvement

Customer Support

Compliance

SOP Development

Traba

Connects businesses with flexible labor solutions

About Traba

Traba connects local light industrial workers with businesses that need flexible labor solutions. The company serves clients like warehouses and event organizers by providing general labor roles such as lumpers, picker packers, and warehouse associates. Traba's digital platform allows businesses to request workers for specific shifts, ensuring they receive the right number of vetted and insured workers to meet their needs. Workers can choose flexible shifts that fit their schedules, enabling them to increase their income based on the number of shifts they take. Traba differentiates itself by offering a seamless process for shift requests and a focus on worker vetting. The company's goal is to provide efficient staffing solutions that adapt to the varying demands of businesses.

New York City, New YorkHeadquarters

2021Year Founded

$44.4MTotal Funding

SERIES_BCompany Stage

Consulting, Industrial & ManufacturingIndustries

201-500Employees