CRM Specialist at Pattern

Pune, Maharashtra, India

Pattern Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
MarketingIndustries

Requirements

  • Advanced proficiency in CRM tools (e.g., Klaviyo, Dot Digital, Mailchimp)
  • Intermediate GA4 proficiency
  • Basic Looker Studio proficiency
  • Intermediate data analysis ability
  • Basic Canva skills
  • Bachelor’s degree in Marketing, Business, or related field
  • Advanced CRM certifications (preferred)
  • Excellent analytical and problem-solving skills
  • Detail oriented
  • Effective planner
  • Results driven
  • Strong collaboration and communication skills

Responsibilities

  • Develop and implement CRM campaigns
  • Manage customer segmentation strategies
  • Deploy CRM campaigns for multiple clients
  • Continuously measure and optimise campaign performance
  • Generate insights from data analysis
  • Optimise CRM processes for efficiency and effectiveness
  • Communicate clearly with clients to manage expectations and deliverables

Skills

Key technologies and capabilities for this role

KlaviyoDot DigitalMailchimpGA4Looker StudioCanvadata analysiscustomer segmentationCRM campaigns

Questions & Answers

Common questions about this position

What is the salary for the CRM Specialist position?

This information is not specified in the job description.

Is this a remote position or is there a required location?

This information is not specified in the job description.

What technical skills are required for this role?

Advanced proficiency in CRM tools like Klaviyo, Dot Digital, and Mailchimp is required, along with intermediate GA4 and data analysis skills, basic Looker Studio and Canva proficiency.

What is the company culture like at Pattern?

Pattern is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees.

What qualifications make a strong candidate for this CRM Specialist role?

A Bachelor’s degree in Marketing, Business, or related field, advanced CRM certifications, excellent analytical and problem-solving skills, and strong collaboration and communication skills are key.

Pattern

Ecommerce acceleration and competitive analysis

About Pattern

Pattern.com focuses on ecommerce acceleration, particularly on Amazon, by providing a free digital shelf management software that analyzes data from millions of searches and products. This tool uses machine learning to give brands insights into their competition, helping them optimize their product listings. Unlike competitors, Pattern.com offers both free tools and premium services, including market insights and consultancy, to help brands grow on Amazon. The company's goal is to empower brands to enhance their visibility and sales on one of the largest online marketplaces.

Lehi, UtahHeadquarters
2013Year Founded
$269.4MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Consulting, Consumer GoodsIndustries
1,001-5,000Employees

Risks

Increased competition from AI-driven ecommerce platforms could erode Pattern's market share.
The rapid growth of Amazon's third-party sellers may dilute Pattern's service effectiveness.
The partnership with Giggster may divert focus from core ecommerce services.

Differentiation

Pattern offers a free digital shelf management tool for Amazon sellers.
The company uses machine learning to provide customized insights for product optimization.
Pattern's premium services include deep market insights and patented technology solutions.

Upsides

Pattern was named one of the World's Most Innovative Companies in 2024.
The launch of the Shelf inventory solution expands Pattern's service offerings.
Pattern's AI models enhance seller performance across multiple retail marketplaces.

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