CRM/HTML Developer & Graphic Design

About OLIVER

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: CRM/HTML Developer & Graphic Design

Location: Warsaw, Poland

About the role: Working in partnership with our client, the HTML Developer & Graphic Designer will be responsible for the end-to-end SalesForce Marketing Cloud process and building out banners, CRM, emails, microsites and other digital projects that are created by the creative team. Along with contributing to the design process to ensure all concepts and layouts will work within the program and technology limitations.

Please note: This is NOT a full stack web developer role. This role requires at least 3 years of experience as an HTML Developer with an eye for design.

Reporting to the Account Director, the HTML Developer & Graphic Designer sits within a wider team (In Paris and Warsaw) of 30+ members of designers, project managers and creatives.

What you will be doing:

• Automation Sendouts & Rules via SalesForce Marketing Cloud
• Database filtering & segmentation, reporting, and working with the business to ensure accuracy of content.
• Key email KPI knowledge: OR, CTR, CTOR, BR, Soft & Hard Bounce Rate, and how to affect change.
• Sendout knowledge: timing, sender, e-mail provider, spam control etc.
• Accurately implementing the designs that come out of the creative/design team.
• Working on multiple products, including custom developments and mobile responsive applications
• Ensuring all code conforms to the standards, coding methodologies and best practices
• Ensuring all code releases to the live environment conform to company regulations.
• Responsibility for producing quality code and working with the testers to ensure correct functionality and behavior and for fixing day-to-day bugs.
• Producing design/ideas to the client’s brief and exacting standards from the outset until completion
• Proactively monitor output quality, accuracy and consistency
• Positively influencing clients with creative input in addition to undertaking and pitching new creative concepts.
• Keenly evaluate and monitor industry trends and brands, research industry developments in branding and marketing to be at the forefront of creative excellence
• Develop an effective working relationship with colleagues and client and provide excellent customer service
• Work across various brands within the wine and spirits portfolio

What you need to be great in this role:

• At least 3 years SalesForce Marketing Cloud experience
• 3 years HTML/CSS knowledge
• Basic design skills, 1-2 year of experience programming digital assets following brand guidelines
• Strong knowledge of Adobe Creative Suite including Photoshop, Illustrator, InDesign, FIGMA.
• Knowledge and experience in hand coding HTML email
• Nice to have: Knowledge of WordPress and/or AEM
• Nice to have: SQL & AI within or supporting SFMC
• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships
• An innate creative flair, strong art direction and concepting skills – full of ideas across multi-platforms
• Strong t