Counter Sales Representative at Airbase

Swanzey, New Hampshire, United States

Airbase Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Industrial Gases, RetailIndustries

Requirements

  • HS Diploma or equivalent
  • Minimum of 2 years of previous product, warehouse and/or sales related experience and/or training (or equivalent combination of education and experience)
  • Intermediate knowledge of Google and/or MS Office Applications
  • Excellent customer service skills
  • Reliable transportation, current driver's license, minimum liability insurance as required by state of vehicle registration
  • Ability to work independently and under some pressure to meet deadlines
  • Lives by Airgas safety programs, OSHA, and all related rules, regulations, procedures applicable to the position
  • Strong background in gas, welding and safety supply industry with retail experience, a plus

Responsibilities

  • Provides individual support services for all phases of the order fulfillment process to Airgas customers primarily over the telephone both locally and for remote locations in a region
  • Promotes long-term customer relationships and provides superior customer service through support including sales, order entry, negotiation of pricing, master file maintenance, and problem resolution, expediting and product research with vendors and coordination with internal departments including field sales
  • Solicits sales from walk-in and telephone call-in customers assisting customers with identification of product needs and locating merchandise
  • Accurately completes and files all required paperwork on a timely basis. Documents sales, quotes or other information
  • Enters sales & quote data into the computer and researches information for customers using the computer system
  • Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures
  • Wraps and bags purchases and helps customers load merchandise into their vehicles
  • Provides warehouse support for shipping & receiving, inventory stocking, cleaning, labeling, or other tasks
  • Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise
  • Follows all safety procedures. Uses established safety procedures for cylinder handling during exchanges and storage of cylinders
  • Maintains showroom cleanliness by procedures set forth by management
  • Maintains current price documentation and product literature as it becomes available. Keeps product knowledge current

Skills

Customer Service
Sales
Order Entry
Pricing Negotiation
Inventory Management
Shipping and Receiving
Cash Handling
Warehouse Operations

Airbase

Spend management and AP automation platform

About Airbase

Airbase offers a spend management platform that helps businesses manage their financial operations more effectively. The platform includes services such as guided procurement, accounts payable automation, expense management, and corporate card management. These features allow companies to control their spending, streamline procurement processes, and automate accounts payable tasks. Airbase's software is designed to be user-friendly, providing visibility and control over spending for clients ranging from small businesses to large corporations. Unlike many competitors, Airbase also fosters a community for finance professionals through its Slack group, Off the Ledger, where users can share insights and ask questions. The goal of Airbase is to provide businesses with the tools they need to manage their finances efficiently and ensure compliance globally.

San Francisco, CaliforniaHeadquarters
2017Year Founded
$88MTotal Funding
ACQUISITIONCompany Stage
Enterprise Software, FintechIndustries
201-500Employees

Risks

Competition from Amazon Business could threaten Airbase's market share in spend management.
Paylocity's acquisition may disrupt existing client relationships or service offerings.
Rapid AI integration may face adoption challenges, impacting customer satisfaction.

Differentiation

Airbase offers a comprehensive spend management platform with AP automation and corporate card management.
The platform provides real-time insights into spending, enhancing decision-making for mid-market firms.
Airbase's partnership with Sardine enhances fraud prevention, increasing platform security and client trust.

Upsides

AI-powered Touchless AP reduces manual processing time, boosting efficiency and cost savings.
Paylocity's acquisition could expand Airbase's resources and accelerate growth and innovation.
New spend analytics and vendor management features offer better financial control for clients.

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