[Remote] Buick GMC District Manager Parts & Service at General Motors

Pennsylvania, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor’s Degree or equivalent professional experience
Minimum 3-5 years of experience leading and improving dealership Fixed Operations
Strong automotive industry knowledge and business acumen
Deep understanding of Dealership Service & Parts Operations
Proficiency in Microsoft Excel
Excellent oral and written communication skills

Responsibilities

Demonstrate ownership of district performance across Revenue, Customer Retention, and Customer Experience
Act as a trusted advisor to dealer leadership, fostering strong partnerships and strategic alignment
Drive revenue growth and achieve Key Performance Indicators (KPIs)
Lead standardized dealer contact processes
Analyze dealership marketing and merchandising strategies
Develop and execute annual Business Plans
Apply analytical thinking to assess dealership performance
Operate with a high degree of autonomy, managing priorities and making decisions
Maintain a results-driven approach
Resolve aftersales customer concerns
Monitor and deliver on KPIs including SRT objectives, Net Promoter Score (NPS), Customer Retention, Service Training Standards (STS), and EV Training & Compliance

Skills

General Motors

Designs, manufactures, and sells vehicles

About General Motors

General Motors designs, manufactures, and sells vehicles and vehicle parts, catering to individual consumers, businesses, and government entities. The company operates in both traditional internal combustion engine vehicles and the growing electric vehicle (EV) market, generating revenue through vehicle sales and financing services. GM stands out from competitors with its commitment to community service, sustainability, and diversity, as evidenced by a majority female Board of Directors. The company's goal is to balance traditional automotive manufacturing with technological advancements in electric and autonomous vehicles.

Detroit, MichiganHeadquarters

1908Year Founded

$486.7MTotal Funding

IPOCompany Stage

Automotive & Transportation, Financial ServicesIndustries

10,001+Employees

Benefits

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Company Match

401(k) Retirement Plan

Tuition Reimbursement

Student Loan Assistance

Flexible Work Hours

Discount on GM vehicles

Risks

Shutting down Cruise Robotaxi may affect investor confidence in GM's AV strategy.

Chevrolet Equinox EV recall could harm GM's safety reputation.

Leadership transition in design may disrupt continuity and brand identity.

Differentiation

GM's Dynamic Fuel Management system enhances fuel efficiency in traditional vehicles.

GM leads in board diversity with 55% women directors.

GM's pivot to personal autonomous vehicles aligns with consumer trends.

Upsides

Partnership with Nvidia boosts GM's autonomous vehicle technology capabilities.

Collaboration with ChargePoint expands EV charging infrastructure, enhancing consumer appeal.

Bryan Nesbitt's appointment as design head may bring innovation to GM's vehicle design.

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