Support Engineer (APAC)
SupabaseSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, Information TechnologyIndustries
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What technical skills are required for this Expert Support Engineer role?
Required skills include Windows Server log analysis with Procmon and Process Explorer, Linux/UNIX CLI expertise, networking troubleshooting with Wireshark and tcpdump, virtualization management for VMware ESXi, Hyper-V, KVM, and Virtuozzo, and business applications like MS Exchange, MS SQL, and Citrix XenApp.
What is the salary or compensation for this position?
This information is not specified in the job description.
Is this Expert Support Engineer role remote or office-based?
This information is not specified in the job description.
What experience level is needed for this role?
Candidates need 2+ years of experience in an advanced technical support role.
What soft skills or qualities make a strong candidate for this position?
Strong candidates have fluent English, good communication skills, a strong customer service focus, passion for troubleshooting, and the ability to devise efficient solutions for unusual issues.
Acronis
Data protection and cybersecurity solutions provider
About Acronis
Acronis provides a range of solutions that combine data protection and cybersecurity to address various challenges related to safety, accessibility, privacy, authenticity, and security. Their products include antivirus software, backup services, disaster recovery options, and endpoint protection management. Acronis also utilizes AI-based antimalware and blockchain technology for data authentication, ensuring that data, applications, and systems are protected in any environment. What sets Acronis apart from its competitors is its comprehensive approach to cyber protection, which integrates multiple aspects of data security into a single platform. The company's goal is to ensure that users can trust their data is safe and accessible, while also maintaining privacy and authenticity.
Schaffhausen, SwitzerlandHeadquarters
2003Year Founded
$640.1MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Cybersecurity, AI & Machine LearningIndustries
1,001-5,000Employees
Benefits
Medical, dental, &vision insurance plans
Life Insurance, STD and LTD policies
401(k) retirement plan and company match
Corporate rates and discounts
Competitive package
Flexible working hours
3+ weeks of PTO and 10 paid holidays
Smart casual dress code
Free snacks and drinks
Office social events
Risks
Emerging cybersecurity firms with lower costs may erode Acronis's market share.
Rapid AI-driven cyber threats require costly updates to Acronis's defenses.
Geopolitical risks may affect Acronis's expansion into new markets like Bangladesh.
Differentiation
Acronis integrates cybersecurity and data protection, addressing SAPAS challenges comprehensively.
The company uses AI-based antimalware and blockchain for advanced data authentication.
Acronis offers flexible deployment models for service providers and IT professionals.
Upsides
Growing demand for integrated cybersecurity solutions boosts Acronis's market potential.
Expansion of global cybersecurity market offers significant growth opportunities for Acronis.
Acronis's partnerships in sports highlight niche market opportunities.
Related Jobs
RemoteRemoteTechnical Support Engineer
Flock Safety$90,000 - $95,000/year
- Full Time
- Junior (1 to 2 years)
RemoteSenior Support Specialist
RepeatMDSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteEnterprise Support Engineer
BlueCatSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteOnboarding Specialist - APAC
WorkdaySalary not specified
- Full Time
- Mid-level (3 to 4 years)
RemoteStaff Cloud Infrastructure Engineer
Assured$180,000 - $210,000/year
- Full Time
- Senior (5 to 8 years)
RemoteCloud Security Engineer
AppspaceSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteSenior Cloud Solutions Engineer
HumanaSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteHead of Global Support
RetoolSalary not specified
- Full Time
- Expert & Leadership (9+ years)
RemoteSystems Support Specialist
Asset LivingSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteSenior / Staff Cloud Operations Engineer
Kindred$170,000 - $220,000/year
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteCloud Platform Engineer
PayPalSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteTechnical Account Manager
Render$180,000 - $250,000/year
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteEscalation Engineer
Illumio$132,000 - $158,000/year
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)