[Remote] Onboarding Specialist - APAC at Workday

Hong Kong

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, SaaS, Event TechnologyIndustries

Skills

Key technologies and capabilities for this role

Customer SuccessClient Relationship ManagementCustomer ServiceProblem SolvingCommunicationTechnical ExplanationEvent TechnologyCoaching TrendsSpanish

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a fully remote position. Candidates can be located in the APAC region or the North American West Coast (Pacific Time Zone), with working hours adjusted to APAC business hours if in North America.

What skills are required for the Onboarding Specialist role?

Required skills include strong English skills both written and verbal, natural storytelling abilities with clear and concise communication, ability to explain technical concepts to non-technical audiences, experience in customer service or onboarding, and familiarity with CRM systems.

What is the company culture like at Wordly?

Wordly has an energetic and dynamic startup culture with a fast-growing global team that embraces remote work, prioritizes work-life balance, innovation, system performance, and happy customers, led by industry veterans focused on performance and ease of use.

What salary or compensation does this role offer?

This information is not specified in the job description.

What makes a strong candidate for this Onboarding Specialist position?

Strong candidates have passion for events and event technology, experience presenting virtually to customer groups, enthusiasm, curiosity, initiative, a strong work ethic, and thrive in fast-paced environments while acting as the voice of the customer.

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters

2005Year Founded

$209.4MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Performance Bonus

Stock Options

Professional Development Budget

Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.

Dependency on third-party platforms like Udemy may complicate service delivery.

Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.

The company offers a subscription model ensuring steady revenue and continuous software updates.

Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.

AI-driven analytics enhance Workday's financial management offerings with predictive insights.

Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

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