Commercial Account Manager
Procore Technologies- Full Time
- Junior (1 to 2 years)
Candidates must possess a high school education, with some college preferred, and demonstrate the ability to lift up to 30 pounds and walk through all areas of the studio. They should also have excellent interpersonal and communication skills, outstanding customer service skills, strong organizational skills, and careful attention to detail. One year of sales experience is preferred, along with MBO experience and a passion for fitness, wellness, and the [solidcore] brand.
The Core Crew member will be responsible for providing front desk, administrative, and sales support to the Head Coach & Community Manager, generating sales, promoting the studio, and delivering a positive experience to clients by embodying the CORE acronym. This includes connecting with clients, opening up connections to the community, recognizing efforts, educating about offers, and thanking them for coming. They will regularly interact with clients, assess their needs and expectations, respond to requests and concerns, maintain product knowledge for studio retail operations, perform routine client-facing system tasks, assist with daily operations, notify management of complaints, address maintenance issues, follow up with client lists, respond to client emails, and alert coaches about client milestones. Furthermore, they will support the Head Coach Community Manager and Coaches in providing a superior experience to clients, and complete other tasks or projects as needed.
High-intensity, low-impact resistance training classes
Solidcore offers high-intensity, low-impact resistance training workouts through 50-minute classes that emphasize slow, purposeful movements to engage core muscles. These workouts are designed to be both challenging and safe, reducing the risk of injury while maximizing muscle engagement. Solidcore caters to fitness enthusiasts of all levels, providing both in-studio and online class options. Clients can book classes individually or purchase memberships for multiple sessions, and the company also offers corporate packages and gift cards. Solidcore generates revenue through class bookings, memberships, and merchandise sales, aiming to make its services accessible to a wide audience while ensuring steady growth in the health and wellness market.