Communi Marketing Manager

Position Overview

• Location Type: Remote
• Employment Type: Full-Time
• Salary: (Salary not provided in the text)

VideaHealth is on a mission to elevate the standard of dental care through AI. Trusted by over 50,000 clinicians and 50+ leading DSOs, our platform improves diagnosis, boosts case acceptance, and streamlines clinical workflows. We’re scaling fast — and looking for a Relationship Marketing Manager to build the connective tissue between our brand, our customers, and our partner ecosystem. This role is a Swiss Army knife of post-sale marketing — spanning education, community engagement, customer advocacy, KOL engagement, and partner programs. It’s not just a retention play; it also fuels net-new pipeline by turning relationships into referrals, events into influence, and success stories into sales assets.

Responsibilities

• Build a thriving clinician and DSO operator community through channels like WhatsApp, peer groups, virtual roundtables, and live meetups.
• Design customer advocacy programs that convert happy users into active promoters, including testimonial sourcing, reviews, and referrals.
• Identify, engage, and activate Key Opinion Leaders (KOLs) and influencers across dentistry, creating co-branded content, speaking opportunities, and ambassador-style programs.
• Lead relationship-focused field marketing programs — from high-impact events to executive dinners — in partnership with Sales and CS to drive qualified pipeline.
• Develop co-marketing campaigns with DSOs and strategic partners that amplify brand credibility and generate awareness among new prospects.
• Collaborate with Customer Success to curate and share moments of impact, success stories, and user insights across marketing, PR, and social.
• Track and report on metrics like community growth, KOL reach and engagement, advocacy participation, referral pipeline, and partner-attributed opportunities.

Requirements

• 3–5 years of experience in community, lifecycle, or influencer/KOL marketing in SaaS, healthtech, or provider-facing industries.
• Successfully built or managed grassroots programs, customer communities, or professional ambassador initiatives.
• Understand how to activate peer voices to drive influence, not just impressions.
• Know how to turn relationships, events, and trust-building into opportunity creation, not just brand equity.
• Energized by working cross-functionally with Sales, CS, Product, and Partnerships.
• Strong instincts for what makes a clinician or operator say yes to a story, event, or collaboration.
• Creative, resourceful, and not afraid to test ideas in-market to see what works.

Application Instructions

(Application instructions not provided in the text)

Company Information

VideaHealth is on a mission to elevate the standard of dental care through AI. Trusted by over 50,000 clinicians and 50+ leading DSOs, our platform improves diagnosis, boosts case acceptance, and streamlines clinical workflows.