Cloud Infrastructure Engineer at Jet Support Services

Chicago, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

AviationIndustries

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum of 5 years' experience in Information Technology roles
Minimum of 3 years’ experience administering M365 environments with an emphasis on Exchange, SharePoint, Teams, Intune, and Entra ID
Minimum of 3 years’ experience supporting the Azure Cloud Computing Platform with an emphasis on Virtual Machines, Azure Kubernetes Service, SQL managed instance

Responsibilities

Administer, monitor and support the organization’s Azure Cloud Computing platform and Windows Server environment, ensuring optimal performance, security, and reliability
Design and configure resilient infrastructure solutions to meet the needs of the business, leveraging Virtual Machines, AKS, Managed SQL Instances, Logic Apps, and other services
Implement and support cloud network and security services, including Azure Firewall, Network Security Groups, Azure Private Networking, DNS, Application Gateway, and Azure Front Door
Administer and support the organization’s Microsoft 365 environment, primarily focused on Exchange, Teams, Teams Telephony, SharePoint, and OneDrive
Contribute to disaster recovery and business continuity planning and lead related testing efforts
Onboard, offboard, and routinely audit the organization’s user and application identities using Entra ID while adhering to Identity and Access Management best practices
Configure endpoint devices using Intune and monitor to ensure compliance
Configure and support Cisco Meraki network hardware, Microsoft’s Power Platform, and email APIs such as SendGrid
Respond to security alerts to eradicate threats within the environment
Investigate and respond to email phishing alert reports and quarantine release requests
Lead and contribute to various infrastructure improvement projects and initiatives
Monitor infrastructure services to proactively identify and remediate issues
Participate in on-call rotation and perform off-hours support and maintenance as required
Contribute to and maintain technical and procedural documentation
Stay informed on emerging technologies and industry trends to ensure our infrastructure remains up to date
Perform other duties as assigned

Skills

Key technologies and capabilities for this role

AzureWindows ServerCloud InfrastructureMonitoringSecurityInfrastructure Design

Questions & Answers

Common questions about this position

What is the employment type for this Cloud Infrastructure Engineer position?

This is a full-time position.

Is this Cloud Infrastructure Engineer role remote or office-based?

This information is not specified in the job description.

What key skills and technologies are required for the Cloud Infrastructure Engineer role?

Key skills include administering Azure Cloud Computing and Windows Server, designing infrastructure with Virtual Machines, AKS, Managed SQL Instances, Logic Apps, implementing cloud network security like Azure Firewall and Network Security Groups, and supporting Microsoft 365 services such as Exchange, Teams, SharePoint, and OneDrive.

What is the company culture like at JSSI for this role?

This information is not specified in the job description.

What makes a strong candidate for the Cloud Infrastructure Engineer position?

Strong candidates will have hands-on experience with Azure cloud services, Microsoft 365 administration, identity management with Entra ID, network security, and supporting tools like Intune, Cisco Meraki, and Power Platform, along with a focus on reliability, security, and best practices.

Jet Support Services

Provides aircraft maintenance and financial services

About Jet Support Services

Jet Support Services, Inc. (JSSI) specializes in providing maintenance support and financial services for the business aviation sector, catering to owners and operators of jets, turboprops, helicopters, and piston aircraft. The company’s main product is the Hourly Cost Maintenance Program (HCMP), which allows clients to manage their maintenance expenses with predictable, fixed hourly rates covering everything from routine inspections to major overhauls. JSSI also offers parts leasing services, enabling clients to efficiently order necessary parts for their aircraft, and advisory services that provide expert guidance on maintenance and management. What sets JSSI apart from competitors is its comprehensive suite of services designed to enhance the efficiency and reliability of aircraft maintenance, along with its strong focus on customer support. The company aims to minimize downtime for its clients and maximize the operational readiness of their aircraft.

Chicago, IllinoisHeadquarters

1989Year Founded

DEBTCompany Stage

Financial Services, AerospaceIndustries

201-500Employees

Benefits

Health coverage - We win at wellness. At JSSI, we believe that healthy and happy employees are better poised to make an impact in today’s global workforce. To that end, we provide industry-leading benefits plans that stay competitively priced for our employees and their families year after year.

Paid time off - We win at work-life balance. Our vacation benefits are highly competitive and increase based on tenure. In addition to our generous package of vacation, holidays, and sick days, JSSI also offers a Charitable Services Day in which employees are paid for a day of volunteering with a charity of their choosing.

Retirement package - We help prepare for a winning future. We all know the importance of saving for the future. In an effort to encourage our employees to plan for their retirement, JSSI provides an employer match to employee 401(K) contributions by matching 75% of employee contributions on up to 6% of eligible earnings.

Transporation - Move to win. Our commuter benefits plan gives JSSI employees the opportunity to set aside pre-tax dollars to put towards the inevitable use of parking and/or public transit to get to work each day.

Risks

Increased competition from companies advancing sustainable aviation technologies may impact JSSI's market share.

Expansion in Latin America poses risks related to economic instability and regulatory challenges.

Recapitalization may lead to increased financial scrutiny and pressure on operational decisions.

Differentiation

JSSI offers the only hourly cost maintenance program for all business aircraft types.

JSSI's global network of certified technical advisors ensures comprehensive maintenance support.

JSSI Parts Leasing provides efficient parts ordering and leasing for various aircraft models.

Upsides

JSSI's expansion in Latin America captures growing demand in the business aviation market.

The introduction of JSSI PartsHub enhances operational efficiency for clients.

Strong financial backing from Blackstone supports JSSI's growth and innovation.

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