Clinician Support Agent - San Francisco at iRhythm Technologies

San Francisco, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Skills

Key technologies and capabilities for this role

CommunicationProblem-solvingCustomer serviceSalesforceOutlookZioReports

Questions & Answers

Common questions about this position

What is the salary for the Clinician Support Agent position?

This information is not specified in the job description.

Is this a remote position, or do I need to work in the office?

The role is based at iRhythm's San Francisco, CA locations with a hybrid work arrangement.

What qualifications and skills are required for this role?

An associate degree and a minimum of 1 year of experience are required. The role demands strong communication skills, knowledge of ECG abnormalities, adherence to HIPAA guidelines, and proficiency with tools like Phone, Outlook, ZioReports, and Salesforce.

What is the company culture like at iRhythm?

iRhythm fosters a fast-paced, collaborative environment where employees collaborate, embrace change, think big, move fast, and are driven by a commitment to patients, innovation, and improving lives.

What makes a strong candidate for the Clinician Support Agent role?

Strong candidates are dedicated, self-motivated individuals who excel in communication, problem-solving, and a fast-paced environment, with clinical knowledge to handle ECG reports, physician notifications, and case management while meeting performance metrics.

iRhythm Technologies

Advanced cardiac monitoring solutions provider

About iRhythm Technologies

iRhythm Technologies focuses on cardiac monitoring solutions, with its main product being the Zio Patch, a wearable device that tracks heart rhythms for up to 14 days. This extended monitoring helps healthcare providers detect irregular heart rhythms that shorter monitoring might miss, making it especially useful for patients at risk. The company serves both patients and healthcare providers, generating revenue by selling the Zio Patch and offering data analysis services to interpret the collected heart data. iRhythm aims to improve patient outcomes and streamline healthcare workflows in the cardiac health sector.

San Francisco, CaliforniaHeadquarters

2006Year Founded

$102.8MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

1,001-5,000Employees